Clinical and Academic Support Specialist

• Effectively process student clearances for clinical rotation placements independently and/or in coordination with the Clinical Director or Clinical Coordinator.
• Communicate/coordinate student rotation placements with clinical sites and students. Routinely report on clearance progress to the clinical team.
• Assist with monitoring student compliance with clearance requirements.
• Maintain student and program records, ensuring the security and privacy of all confidential records and compliance with policies and regulations, including but not limited to the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA) requirements.
• Track and report on clinical preceptor licensure and insurance requirements.
• Maintain student, site, preceptor, and administrative files for the clinical year.
• Independently and/or in coordination with the clinical faculty, monitor student assignment completion, evaluate student performance, and assist with grade reporting.
• Participate in Clinical committee meetings. Assist other committees as needed.
• Maintain the database used for student scheduling at clinical sites and ensure accurate placement information.
• Responsible for processing PA Program clinical affiliation agreements and inputting all related demographic data in the database. Track and report clinical site affiliation agreement statuses and facilitate the renewal process timely.

• Assist with exam database maintenance to ensure question validity and accuracy. Assists with exam question mapping and categorization.
• Assist with student assessment monitoring as required.
• Resolve routine and complex problems with minimal consultation; handle multiple assignments and prioritize in a constantly changing work environment; recognize and improve administrative and operational processes as needed.
• Coordinate with other staff to ensure budgetary requirements and preceptor payment processing.
• Assist the Clinical Director, Program Director, and Admissions and Operations Director with projects as assigned.
• Data collection and support for Grants.
• Facilitates and monitors pre-matriculant clearance tracking and clinical year clearances throughout enrollment, ensuring compliance with Program and University policy.
• Assists with the admissions process as requested.
• Other duties as assigned.

• Bachelor's degree OR equivalent experience (i.e. Two (2) years of full-time experience in the same/similar position is equal to one (1) year of completed post-high school coursework).
• Two (2) years of related experience providing administrative support.
• Intermediate skills in MS Office suite, including Outlook, Word, Excel, and PowerPoint.

• Master's Degree.
• Two (2) years of related experience in higher education.
• Excellent oral and written communication skills.
• Advanced skills in MS Office suite, experience using databases, and advanced experience in internet navigation and research.
• Ability to adapt to emerging technology.
• Excellent communication and interpersonal skills are crucial, including clear, effective, and tactful communication with individuals of varying ages and cultural backgrounds and perspectives.
• Solid English composition skills are necessary, as well as the ability to create, compose and edit written/typed materials (e.g. reports, emails, narrative, charts/graphs).
• Strong organizational skills and the ability to work under pressure with frequent interruptions.
• Ability to assume responsibility and work effectively with minimum supervision.
• Ability to coordinate a variety of activities, correctly interpret directions, establish priorities, and work well under tight deadlines is crucial.
• Experience working in a Physician Assistant program or similar professional education program is strongly desired.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.