What are the responsibilities and job description for the Engineer II Digital Media Technology Services position at University of the Pacific?
Posting Details
Position Information
Job Title
Engineer II Digital Media Technology Services
Union Level
Department
Pacific Technology
Campus
Sacramento
Posting Number
201303837P
Full or Part Time
Full Time
Number of Months
Work Schedule
Work performed during standard business hours, 8 : 00AM-5PM, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines.
Position End Date
Open Date
10 / 07 / 2024
Close Date
Open Until Filled
Special Instructions to Applicants
For Applicants Seeking Job Opportunities within the University
Internal : Internal applicants will be considered within the first five (5) business days of the posting period.
External : External applicants will be considered on the sixth (6) business day of the posting period.
This position is not eligible for visa sponsorship.
Position Summary Information
Primary Purpose
Responsible for higher level technical support to the University community including design, setup, configuration, troubleshooting and upgrading technology. Generates documentation on how to utilize the systems, provides written technical resolutions in a central knowledge base and assists in the development of technical standards for learning technologies. In addition to support of daily operations, this position includes a significant amount of vendor and customer interaction in the evaluation, technical design and implementation of projects that advance the state of digital media technology at the University.
Essential Functions
- Explores, identifies, evaluates, enables, and promotes existing and emerging digital media, surveillance, and instructional technologies and their application.
- Design, install, program, configure and maintain new or existing technology systems and services for a diverse customer base within the University community.
- Serves as a senior level technical support to the distributed and central technical service providers.
- Performs high-level technical analysis for projects for integration of digital media technologies.
- Advise, consult, and provide services in the design, creation, and delivery of digital media technologies.
- Provides high level of customer service and satisfaction to the University community in resolving complex issues with a broad range of technology systems.
- Coordinates single / multiple vendor interactions on projects.
- Effectively communicates project expectations to team members, stakeholders in a clear and timely fashion.
- Serve as project technical lead through :
Planning and scheduling project timelines and milestones.
University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications
Preferred Qualifications
Physical Requirements
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties require constant sitting and repetitive hand and wrist motion while using computer keyboard and phone. Occasional walking, standing and simple grasping. Infrequent climbing stairs, walking across campus, stooping and reaching. Constant communication using both spoken and written means. May be required to lift up to 25 lbs.
Work Environment / Work Week / Travel :
Primarily office setting, AV closets and / or data center with exposure to noise and cooler temperatures. Work performed during standard business hours, 8 : 00AM-5PM, occasional overtime and hours worked outside of normal schedule may be required to meet business deadlines. Travel may be required to other campuses, meetings or training.
Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business. The University's insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range
34.42-$47.33 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
AB 810 Misconduct Disclosure Requirement : University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
AA / EEO Policy Statement
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex / gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
Salary : $34 - $47
