What are the responsibilities and job description for the Cashier - Box Office (WORK STUDY) position at University of Utah Health?
Details
Open Date 01/02/2025
Requisition Number PRN15480N
Job Title Cashier
Working Title Cashier - Box Office (WORK STUDY)
Job Grade A
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? Yes
Standard Hours per Week 10
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary
Based on Kingsbury show schedule
Is this a work study job? No
VP Area Academic Affairs
Department 00491 - Utah Presents
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 15.00
Close Date 01/31/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
About UtahPresents:
UtahPresents, a multi-disciplinary presenter at the University of Utah, brings diverse artistic and cultural experiences to campus and the region through performances and related programs. UtahPresents’ Ticket office, located in Kingsbury Hall, is responsible for ticketing and customer service operations for UtahPresents, as well as all events at Kingsbury Hall, Libby Gardner Hall, and Marriott Center for Dance.
Job Summary
The UtahPresents Box Office staff creates a welcoming environment for patrons in person, on the phone, and via email. Our staff will have a familiarity of all events, their content, and target audience. They disseminate accurate and helpful information to patrons regarding events, venue policies, seating and performance recommendations for the best patron experience. Our cashiers are responsible for counting a till at the beginning and end of their shifts, so attention to detail is a must. Box Office Cashiers are usually the first interaction our patrons have with UtahPresents and set the standard for the rest of their experience!
Responsibilities
Qualifications
1 year cashier experience preferred. Excellent written and verbal communication skills, as well as the ability to follow written and verbal instructions are required. Basic mathematical skills and PC knowledge required. Bilingual skills are a plus.
This position will work some nights and weekends. This position is primarily seated but may work events or locations where standing for 2-3 hours is required. Must be able to lift 10 pounds.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Responsibilities
Answer the phones and in person guests courteously and professionally. Provide accurate information, answer questions, process requests, and resolve problems.
Be well informed and knowledgeable of all events.
Independently respond to box office emails in an accurate and professional manner. Follow training and guidance on when to escalate to a supervisor.
Make outgoing calls to patrons for marketing campaigns.
Process payment transactions accurately and efficiently.
Reconcile cash drawers.
Open and close facilities at beginning and end of shifts.
Maintain a clean and organized work area and office.
May assist with special events and work remote box office locations.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.
Preferences
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
