What are the responsibilities and job description for the Staff Development Educator - Utah Crisis Line position at University of Utah Health?
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for promoting patient care and organizational effectiveness, by serving as a coordinator, resource, liaison, and leader in organizational behavior and staff development. The Staff Development Educator delivers training and education in a variety of settings, including but not limited to traditional classroom, one-to-one, and small groups. The Staff Development Educator presents to interdepartmental committees, task forces, quality teams, and builds close relationships with management to identify training needs. The incumbent develops cost-effective, high-impact organizational strategies and solutions that address critical business issues and participates in large-scale organization change efforts impacting multiple levels of stakeholders. Incumbent may be assigned one or more special areas of focus.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Qualifications
Preferred
Qualifications (Preferred)
Employee must be able to meet the following requirements with or without an accommodation.
Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing, Stooping and Crouching
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for promoting patient care and organizational effectiveness, by serving as a coordinator, resource, liaison, and leader in organizational behavior and staff development. The Staff Development Educator delivers training and education in a variety of settings, including but not limited to traditional classroom, one-to-one, and small groups. The Staff Development Educator presents to interdepartmental committees, task forces, quality teams, and builds close relationships with management to identify training needs. The incumbent develops cost-effective, high-impact organizational strategies and solutions that address critical business issues and participates in large-scale organization change efforts impacting multiple levels of stakeholders. Incumbent may be assigned one or more special areas of focus.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
- Coordinates, facilitates, and delivers educational programs and training as assigned.
- Anticipates and articulates emerging organizational needs.
- Provides expert organization development and systems analysis.
- Identifies strategies for organizational improvement, and helps implement.
- Utilizes the education process to identify educational needs, develop training materials and lesson plans, and implement divisional, departmental and institutional staff development, and continuing education programs.
- Demonstrates leadership in organizational activities through committee, task force and project participation.
- Integrates research into education programs as appropriate.
- Facilitates the implementation and integration of applicable standards into practice.
- Facilitates change in practice based on emerging health care trends, needs and technology.
- Functions as a resource/consultant for new employees, students, clinical departments, educators, and leaders.
- Manages projects and coordinates resources including staff assignments within and outside of the department.
- Model the behaviors and skills presented in the curriculum.
- Advocates and supports workshop content with individuals and groups.
- Ensures that learning activities deliver intended outcomes.
- May perform patient-related procedures in accordance with the incumbent's licensure, as required by the specific department.
- Experience conducting adult education and demonstrated teaching, coordination of resources, and communication skills.
- Demonstrated interpersonal skills.
- Expert knowledge of organizational development, change management, leadership, organizational and group dynamics, motivation theory and organization design, strategies, and business planning.
- Excellent management consultation skills and ability to manage client relationships.
- Must possess and demonstrate a high level of computer skills, and be able to teach and support the instruction of the organization's computer systems according to the assigned area of focus.
Qualifications
- Bachelor's degree in a related area, or equivalency.
- Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
- One of the following
- A current JCAHPO certification as a Certified Ophthalmic Medical Technologist (COMT).
- Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.
- Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
Preferred
Qualifications (Preferred)
- Experience in a Health Care organization.
- Master's degree or equivalent experience in a related area.
- Two years of leadership and direct organizational behavior/development experience.
Employee must be able to meet the following requirements with or without an accommodation.
- This position involves intermediate work that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects.
Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing, Stooping and Crouching
