System Fulfillment Pharmacy Technician III

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

NEEDS APPROVAL FROM COMPENSATION PRIOR TO POSTINGThis position provides the technical functions associated with the warehousing and delivery of system wide pharmacy services for the Main Hospital, Clinics and Mail Order operations. This is accomplished through the fulfillment of high volume orders, by maintaining proper stock levels in multiple pharmacy locations, compounding or otherwise preparing, filling, pricing, and delivering pharmaceuticals or other related items. The incumbent may perform duties such as receiving and breaking down large shipments from the manufacturer, operating and maintaining automated robotic systems, preparing and packaging orders for mail or central distribution, maintaining pharmacy records and providing all aspects of customer service that are required to provide Pharmacy Department services. This position completes the essential functions of the job under the direct supervision of a Pharmacist. As a System Fulfillment Pharmacy Technician III, this position requires a high level of in-depth knowledge and expertise that is characterized by demonstrating advanced, complex problem solving, practicing in more specialized assignments, leading in the planning coordination and implementation of training programs, and assisting with quality and safety improvement projects. A System Fulfillment Pharmacy Technician III is responsible for troubleshooting common issues with the operating of the automated robotic system and triage to the appropriate person(s) or vendor(s) if they cannot easily resolve the issues.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Assists the pharmacists in advanced and more complex tasks associated with patient care. At the Technician III level, tasks are more specialized or require additional experience or expertise.
• Effectively manages large scale supplies of the department.
• Troubleshoots the automated robotic systems used for the request and delivery of pharmaceutical products in the warehouse.
• Demonstrates complex problem solving of clinical and operational issues within scope of license.
• Demonstrates appropriate independence in conducting job duties under the supervision of a pharmacists.
• Mentors other staff; plans and coordinates the education of staff and other trainees. Can assess technician competencies.
• Able to adjust work to handle high volume, urgent situations.
• Demonstrates appropriate prioritization and sequencing of tasks and is able to forecast potential problems.
• Coordinates patient safety and quality improvement activities.
  
  

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.
• Ability to provide care appropriate to the population served.
• Familiarity with medical terminology.
• Technical aptitude which can be applied to the operation of the automated robotic systems and multiple software systems.
• Challenges encountered may include problem solving for operation and maintenance of all automated systems in the Pharmacy Department.
• May determine options from a variety of pre-established departmental policies and procedures, but cannot act outside of these unless authorized to do so by a Pharmacist.
• Must be flexible to the work demands of the assigned area. This may include varying work routines according to patient care priorities.
• Performing the essential duties of this position will involve standing for extended periods of time and/or handling heavy or bulky supply containers.
• Knowledge and ability to perform mathematical calculations for extemporaneous compounding and special dose preparation, rectifying drug distribution errors, reconciling billing and administration records, etc.
• Must have excellent customer service and communication skills.
• Understands process improvement methodology.
  
  

QualificationsRequired

Qualifications

• Current Pharmacy Technician licensure in the State of Utah.
• 2.5 years experience as a Licensed Pharmacy Technician plus at least 6 months full-time equivalent experience within the UUHC system.
  
  

Licenses Required

• Current Pharmacy Technician licensure in the State of Utah.
  
  

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• Employee must be able to meet the following requirements with or without an accommodation.
• This position involves manual work that may exert up to 50 pounds and may consistently require work involving repetitive motions, lifting, bending, carrying, pushing, pulling or otherwise moving objects. This position is exposed to a low frequency hum which may require ear protection. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
  
  

Physical Requirements

Color Determination, Far Vision, Lifting, Listening, Near Vision, Non Indicated, Pulling and/or Pushing, Sitting, Speaking, Standing, Walking