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HEALTH SERVICES MANAGER (100% FTE, DAYS)

University of Washington (UW) Medicine
Seattle, WA Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025
Req #: 244195 Department: UW MEDICINE PRIMARY CARE AT OPMC Job Location: UW Medicine Primary Care Posting Date: 03/07/2025 Closing Info: Open Until Filled Salary: $9,244 - $13,866 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW Medicine Primary Care - Outpatient Medical Center (OPMC) has an outstanding opportunity for a Health Services Manager.

WORK SCHEDULE
  • Full-time, 100% FTE (40 hours per week)
  • Day Shift

    POSITION HIGHLIGHTS
    In partnership with the Clinic Chief, the Health Services Manager will provide operational oversight and administrative management for the Primary Care Clinic. The Health Services Manager will hire, supervise and mentor clinic staff, implement programs to meet specific patient care needs, and work to continually improve clinic operations and efficiency. The Health Services Manager will work with the Assistant Director to prepare and manage financial reports and budgets. The Health Services Manager will establish and maintain an operating environment that assures effective, efficient, and safe patient care practices, and will actively promote the goals of the UW Medicine "Patients Are First" Initiatives.

    DEPARTMENT DESCRIPTION
    Located just off of I-5 in north Seattle, UW Medicine Primary Care at Outpatient Medical Center is open six days a week. (Our Saturday schedules vary. Please call ahead before visiting on a Saturday.)
    Our board-certified physicians provide a full spectrum of primary care, including annual wellness and preventive healthcare services, management of chronic conditions, treatment of acute conditions, mental health services and routine gynecologic exams. We believe that continuity of care — a shared goal that fosters ongoing, caring relationships between patients and healthcare providers — is vital to keeping you healthy in the long term.

    PRIMARY RESPONSIBILITIES
  • Works with leads in directing the activities of staff within the clinic. Plans and schedules work for employees ensuring adequate staffing, proper distribution of assignments, and appropriate space and facilities. Ensures employees understand their responsibilities, authorities, and accountabilities. Promotes the retention of quality staff
  • Maintains competent employees through orientation, evaluation, feedback, continuing education, competency standards, and formal disciplinary processes
  • Mentors and rounds on all employees
  • Implements programs, systems, and services that support UWNC policy and strategy decisions. Regularly monitors performance against goals. Takes corrective action as necessary
  • In partnership with the chief and the Assistant Director, provides feedback on the annual development and implementation of the capital and operating budgets; monitors and makes monthly reports on revenues and expenditures, including staffing, capital, and supply expenses
  • Promptly resolve patient complaints/concerns regarding care and service provided while maintaining patient satisfaction
  • Other duties as assigned

    REQUIREMENTS
  • Bachelor’s Degree in Business, Health Care Administration or related field; or equivalent experience
  • 3 years of progressive supervisory and management experience with budgetary responsibility
  • Demonstrated management/leadership and program management skills
  • Knowledge of ambulatory care environment and healthcare trends
  • Demonstrated ability to analyze financial, quality, and clinical service issues

    ABOUT UW MEDICINE PRIMARY CARE
    UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.


    UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.


    Compassion. Innovation. Excellence.


    ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
    UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.


    All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.


    Become part of our team. Join our mission to make life healthier for everyone in our community.

  • Salary : $9,244 - $13,866

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