MEDICAL AIRLIFT COMMUNICATIONS LEAD

Req #: 243294 Department: AIRLIFT NORTHWEST - COMMUNICATIONS CENTER Job Location Detail: Boeing Field Posting Date: 03/05/2025 Closing Info: Open Until Filled Salary: $4804 - $6880 per month Other Compensation: Union Position: Yes Limited Recruitment: Open to Department employees only
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AIRLIFT NORTHWEST - COMMUNICATIONS CENTER has multiple outstanding opportunities for a MEDICAL AIRLIFT COMMUNICATIONS LEAD .

WORK SCHEDULE

36 hours per week (90% FTE)

Multiple shifts Available

DEPARTMENT DESCRIPTION
Oversee specific operational areas within the Communications Center. Lead assigned program areas, support daily operations, and ensure assigned areas function smoothly and are aligned with the overall objectives of the center.

This position is a working lead, required to work a minimum of one scheduled twelve (12) hour shift a week as a Medical Airlift Communications Specialist;

POSITION HIGHLIGHTS

Team Leadership & Oversight– Assign, instruct, and review the work of team members to ensure efficiency and effectiveness.

Operational Management– Oversee daily operations within the assigned program area, ensuring smooth workflows and adherence to protocols.

Mission-Driven Support– Ensure all activities align with the program’s mission and established guidelines to maintain high standards of service.

PRIMARY JOB RESPONSIBILITIES

Lead specific operational areas or programs as assigned, ensuring alignment with the Communications Center’s goals and standards

Assist the Communications Center supervisor and/or manager by overseeing specific tasks and initiatives within the assigned area

Implement and enforce policies and procedures within the assigned focus areas, ensuring compliance with regulatory and organizational standards

Provide leadership and guidance to team members within the assigned areas

Assume decision-making responsibilities within assigned areas in the absence of a supervisor or manager, ensuring continuity of operations and adherence to protocols

Ensure timeliness and accuracy in all communication and logistical processes, fostering a culture of efficiency and reliability within the team focusing on patient care and safety

Monitor staff on comprehension of and training needs regarding regulatory compliance for HIPAA, billing/reimbursement requirements for Medicare/Medicaid, other third-party payers, and regulatory agencies

Support the Airlift Northwest quality improvement (QI) and process improvement activities by participating in committees as assigned, and developing department-specific programs

Attend monthly and quarterly meetings, and all other meetings as directed by the manager

Routinely fill in, as required, during periods of staffing shortages (e.g., staff sick leave and vacation leave)

Collaborate with Communications Center staff, Communications Center management, regional operations managers, and other departments to improve and coordinate services between the service areas

REQUIRED QUALIFICATIONS

Bachelors Degree in Communications, Management or other fields related to the role.

one year of experience in management or supervision in a health care setting.
OR

An equivalent of education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

ABOUT AIRLIFT NORTHWEST
Airlift Northwest is dedicated to providing safe, efficient and compassionate air medical transport for critically ill and injured infants, children and adults, 24 hours a day, 7 days a week. The region’s first air medical transport service, Airlift Northwest has flown more than 100,000 patients since its founding in 1982. Its helicopters and fixed-wing aircraft are strategically located at eight bases throughout the Pacific Northwest and Southeast Alaska. On-board medical experts handle everything from advanced cardiac life support to neonatal resuscitation, all while flying patients to the best available care for their condition.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Salary : $4,804 - $6,880