What are the responsibilities and job description for the PATIENT SERVICES SPECIALIST - HARBORVIEW MEDICAL CENTER AND UW MEDICAL CENTER position at University of Washington (UW) Medicine?
Req #: 243755 Department: UW MEDICINE Job Location: Harborview Medical Center, Seattle - South Lake Union, UW Medical Center - Montlake, UW Medical Center - Northwest Posting Date: 02/21/2025 Closing Info: Closes On 03/31/2025 Salary: $3,600 - $5,833 per month Other Compensation: Union Position: Yes Shift: Alternate Work Shift Benefits: As an employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for Patient Services Specialist positions, click here.
UW Medicine has outstanding opportunities for Patient Services Specialist 2 positions at Harborview Medical Center, University of Washington Medical Center-Montlake, or University of Washington Medical Center-Northwest.
POSITION HIGHLIGHTS
Bring your customer service skills to a career in healthcare
Career advancement opportunities
ACTIVELY RECRUITING FOR THE FOLLOWING JOB OPENINGS
Harborview Medical Center:
3East Medical/Telemetry, 90% FTE, Days; Saturdays-Mondays OR Sundays-Tuesdays
10NJB Urology, 100% FTE, Days; Mondays-Fridays
Burn Plastics Clinic, 100% FTE; Mondays-Fridays
Eye Institute Center, 100% FTE, Days; Mondays-Fridays
Medicine, 100% FTE, Days; Mondays-Fridays
Rheumatology, 100% FTE; Mondays-Fridays
UW Medical Center-Montlake:
5NE Medical Surgical, 50% FTE, Days; Mondays-Fridays
8SA Oncology, 60% FTE, Days; Thursdays, Fridays, Saturdays
Diabetes Care at South Lake Union, Per Diem, Days
Neurological, 50% FTE; Mondays- Fridays, 11:45am-3:45pm
Operating Room, 60% FTE, Days; Mondays-Fridays
Otolaryngology-Head/Neck Surgery, 80% FTE, Days; Mondays-Fridays
Radiology, 100% FTE, Days; Mondays-Fridays
Radiation Oncology, Per Diem, Days
Women & Children's, 100% FTE, Days; Mondays-Fridays
UW Medical Center-Northwest:
Respiratory Clinic, Per Diem, Days
Surgical Specialties, 100% FTE, Days; Mondays-Fridays
PRIMARY JOB RESPONSIBILITIES
Reception and discharge activities
Schedule appointments
Coordinate care with other services
Check-in patients
Provide initial triage
Coordinate referral process
Coordinate medical records
Obtain and verify registration information/insurance
Process charge documents
Collect time-of-service payments
REQUIREMENTS
High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience
OR
Equivalent education/experience
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion.
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICAL CENTER-NORTHWEST
UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center–Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion .
Teamwork. Community. Opportunity.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
UW Medicine has outstanding opportunities for Patient Services Specialist 2 positions at Harborview Medical Center, University of Washington Medical Center-Montlake, or University of Washington Medical Center-Northwest.
POSITION HIGHLIGHTS
ACTIVELY RECRUITING FOR THE FOLLOWING JOB OPENINGS
Harborview Medical Center:
UW Medical Center-Montlake:
UW Medical Center-Northwest:
PRIMARY JOB RESPONSIBILITIES
REQUIREMENTS
OR
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion.
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICAL CENTER-NORTHWEST
UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center–Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion .
Teamwork. Community. Opportunity.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Salary : $3,600 - $5,833
