What are the responsibilities and job description for the PATIENT SERVICES SPECIALIST position at University of Washington (UW) Medicine?
Req #: 243741 Department: UW MEDICAL CENTER DIGESTIVE HEALTH CENTER Job Location: UW Medical Center - Montlake Posting Date: 03/04/2025 Closing Info: Closes On 03/11/2025 Salary: $3,600 - $4,852 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
The UW Medical Center Digestive Health Center has an outstanding opportunity for a Patient Services Specialist (Full-Time Days) .
WORK SCHEDULE
Monday- Friday 100%FTE
Days
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
RESPONSIBILITIES
Demonstrates excellent customer service skills
Responds to patients’ needs and concerns as appropriate
Accepts patient payments (e.g., co-pays, deposits)
Coordinates and assists in scheduling ancillary appointments and consults
Using clinic guidelines, gathers information on the telephone regarding the nature of the patient concern. Triages calls to appropriate staff; obtains necessary information for the return call; initiates emergency procedure, when necessary, uses appropriate documentation tools
Orders, coordinates, and distributes medical records as needed
Obtains necessary insurance plan information
Maintains ongoing documentation and tracks authorized referrals
Reviews the Epic Referral Queue daily for incoming orders and new patient referrals
QUALIFICATIONS
High school graduation or equivalent AND
One year of healthcare, administrative, or customer service experience
OR
An equivalent combination of education/experience
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
The UW Medical Center Digestive Health Center has an outstanding opportunity for a Patient Services Specialist (Full-Time Days) .
WORK SCHEDULE
POSITION HIGHLIGHTS
RESPONSIBILITIES
QUALIFICATIONS
OR
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Salary : $3,600 - $4,852
