What are the responsibilities and job description for the PROGRAM MANAGER FOR ENGAGEMENT & COMMUNICATIONS position at University of Washington (UW) Medicine?
Req #: 244437 Department: UNDERGRADUATE ACADEMIC AFFAIRS Appointing Department Web Address: https://fyp.uw.edu/ Job Location: Seattle Campus Posting Date: 03/21/2025 Closing Info: Open Until Filled Salary: $5,819 - $6,283 per month Other Compensation: Limited Recruitment: Open to UW Employees only
If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply. Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Although open until filled, priority application date is March 28, 2025.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
Undergraduate Academic Affairs has an outstanding opportunity for a Manager for Engagement & Communications to join their team.
Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching.
Within UAA, First Year Programs (FYP) is responsible for the annual entry and transition of all new University of Washington students (approximately 9100 first year and transfer students) and family members (about 5000). First Year Programs fosters a successful undergraduate student experience through strategic programming that focuses on positive academic transitions and the development of learning communities. FYP adheres to the guiding philosophies of collaboration, intentionality, diversity and inclusion. Specific FYP programs include: Advising and Orientation programs, Parent Orientation, Dawg Daze Welcome Week, the First-year Interest Group (FIG) program, University seminars, and the Commuter and Transfer Commons.
We have an outstanding opportunity for a Program Manager for Engagement & Communications to be responsible for the oversight and management of first-year student engagement communications & publications, teaching in the First Year Interest Group program, and managing all student leader recruitment, selection and hiring (RSH). This position oversees RSH coordination and departmental communication efforts. They will also facilitate and teach sections of the First-year Interest Group (FIG) course for spring and autumn. The success of this position is highly dependent on strong organizational and project management skills, establishing and maintaining successful relationships with colleagues and units within Undergraduate Academic Affairs (UAA) Advising, Academic Support Programs, the Office of Minority Affairs & Diversity (OMA&D), Student Life, college and departmental units (including administrative and academic advising offices), faculty, senior campus administrators, and external partners, sponsors, and suppliers.
The position requires the use of a collaborative and collegial approach with campus partners, administrators, faculty and staff to identify and implement policies and programs that enhance undergraduate student transition and campus climate. This position requires the use of sound judgment and a thorough understanding of higher education policies related to diversity, undergraduate education, training, co-curricular, and social programming. The position will utilize independent judgment in the execution of duties and will resourcefully manage his/her responsibilities under the leadership of the Assistant Director.
DUTIES AND RESPONSIBILITIES:
Communications: Marketing & Print Publications - 35%
Lead design and editing process for the annual first year programming publications (Husky Guide, Annual Report, Brochures), distribution is 10,000 units annually.
Design and produce office signage and operational materials.
Work within University brand guidelines to produce materials.
Support student-facing marketing and communications efforts including Advising & Orientation emails.
Assist in maintaining communications with offices on and off campus.
Train and provide guidance to staff on Marketo communication system.
Track and manage digital engagement annual budget.
Manage the student staff recruitment & selection process -20%
Primary lead in all recruitment, selection, and hiring processes for processes that yield 280 offers (Advising & Orientation, Dawg Daze, First-year Interest Group Leader positions).
Facilitate conversations with program managers to co-design rubrics and interview questions.
Implement training for student leaders participating in reading applications, individual & group interviewing.
Oversee all communications from the recruitment through hiring stages.
First Year Engagement Program Support & Assessment - 20%
Provide on-call coverage and administrative support during Advising & Orientation and Dawg Daze programming.
Facilitate focus groups for Orientation Leader position in the summer and first -year students in the academic year.
Assess and implement the first-year experience survey.
Provide support and planning for Family Orientation.
Evaluate current assessment efforts and make recommendations for future planning.
Course Facilitation - 10%
Serve as the instructor of record for the academic success courses General Studies 270/470 to support 30 First-year Interest Group (FIG) Leaders each Spring and Fall Quarter. These courses promote academic success by facilitating students’ engagement in their own learning. Specifically, the purpose of these courses is to ensure that current students are better able to support incoming first year and transfer student transitions. Teaching these courses is a part of this position’s regular duties, does not authorize excess compensation, does not require nor confer a faculty title, and is subject to UWHR policies (e.g., student complaint resolution).
Participate in teaching and curriculum meetings.
Campus Engagement - 10%
Attend and participate in campus activities and serve on departmental and university-wide committees as requested.
Provide guidance to First-year experience student advisory council annually.
Provide direct supervision for the following student positions - 5%
Student Coordinator for FY Marketing (2 student employees).
Oversee student volunteers for RSH.
MINIMUM REQUIREMENTS:
Bachelor's degree
2-4 years’ experience in higher education working with diverse populations.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
Excellent communication and interpersonal skills.
Strong project management skills and supervision.
Strong organizational skills, creativity, attention to detail, and ability to work under pressure and deadlines.
Demonstrated initiative and the ability to work independently and be flexible while being part of a team.
Familiarity with Microsoft Office Products (Word, Excel, Access, Teams, and PowerPoint).
Ability to work independently and stay on task.
DESIRED QUALIFICATIONS:
Experience creating print-ready documents in Adobe InDesign, Photoshop, and Illustrator
CONDITIONS OF EMPLOYMENT
This position is 100% in-person.
Cover Letter Prompt
In your cover letter please include your response to the following prompts (there is a limit of 7900 characters for this field):
1. Describe your design or communicator “point of view” when approaching communications for incoming first year students at the UW.
2. Tell us about a process/procedure / or project that you created or managed. Please share how you approached the project and measured success.
3. Describe how you have approached integrating social justice, inclusion, and equity in your professional career.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply. Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Although open until filled, priority application date is March 28, 2025.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
Undergraduate Academic Affairs has an outstanding opportunity for a Manager for Engagement & Communications to join their team.
Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching.
Within UAA, First Year Programs (FYP) is responsible for the annual entry and transition of all new University of Washington students (approximately 9100 first year and transfer students) and family members (about 5000). First Year Programs fosters a successful undergraduate student experience through strategic programming that focuses on positive academic transitions and the development of learning communities. FYP adheres to the guiding philosophies of collaboration, intentionality, diversity and inclusion. Specific FYP programs include: Advising and Orientation programs, Parent Orientation, Dawg Daze Welcome Week, the First-year Interest Group (FIG) program, University seminars, and the Commuter and Transfer Commons.
We have an outstanding opportunity for a Program Manager for Engagement & Communications to be responsible for the oversight and management of first-year student engagement communications & publications, teaching in the First Year Interest Group program, and managing all student leader recruitment, selection and hiring (RSH). This position oversees RSH coordination and departmental communication efforts. They will also facilitate and teach sections of the First-year Interest Group (FIG) course for spring and autumn. The success of this position is highly dependent on strong organizational and project management skills, establishing and maintaining successful relationships with colleagues and units within Undergraduate Academic Affairs (UAA) Advising, Academic Support Programs, the Office of Minority Affairs & Diversity (OMA&D), Student Life, college and departmental units (including administrative and academic advising offices), faculty, senior campus administrators, and external partners, sponsors, and suppliers.
The position requires the use of a collaborative and collegial approach with campus partners, administrators, faculty and staff to identify and implement policies and programs that enhance undergraduate student transition and campus climate. This position requires the use of sound judgment and a thorough understanding of higher education policies related to diversity, undergraduate education, training, co-curricular, and social programming. The position will utilize independent judgment in the execution of duties and will resourcefully manage his/her responsibilities under the leadership of the Assistant Director.
DUTIES AND RESPONSIBILITIES:
Communications: Marketing & Print Publications - 35%
Manage the student staff recruitment & selection process -20%
First Year Engagement Program Support & Assessment - 20%
Course Facilitation - 10%
Campus Engagement - 10%
Provide direct supervision for the following student positions - 5%
MINIMUM REQUIREMENTS:
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
DESIRED QUALIFICATIONS:
CONDITIONS OF EMPLOYMENT
Cover Letter Prompt
In your cover letter please include your response to the following prompts (there is a limit of 7900 characters for this field):
1. Describe your design or communicator “point of view” when approaching communications for incoming first year students at the UW.
2. Tell us about a process/procedure / or project that you created or managed. Please share how you approached the project and measured success.
3. Describe how you have approached integrating social justice, inclusion, and equity in your professional career.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Salary : $5,819 - $6,283
