What are the responsibilities and job description for the ACADEMIC ADVISING MANAGER position at University of Wisconsin–Milwaukee?
Position Type Non-Teaching Academic Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 21 FLSA Status Exempt Percent 100% Posting Type Staff UWM Description
Minimum Qualifications
The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values, and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: About – Community Empowerment and Institutional Inclusivity
School/College/Division Description
UWM celebrates, values, and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: About – Community Empowerment and Institutional Inclusivity
In the Division of Strategic Enrollment Management & Student Success (SEMSS), we take a holistic approach to support students throughout all stages of the enrollment lifecycle, from prospective and continuing students to our graduates and alumni. The SEMSS team engages colleagues across campus to develop and implement strategies to drive our student success goals. Our core values guide this work by implementing inclusive practices to be a student-ready campus, demonstrating a culture of care, and positively impacting our community.
Job Summary
Reporting to the Director of Academic Advising, the position of Manager of Advisor Training, Development & Assessment (Manager) will lead the campus-level onboarding and training for new advisors and participate in candidate search and reviews for advisor hiring for new and replacement advisor positions. In addition, the Manager will develop ongoing and ad hoc training for current staff related to advising practices and student-centric approaches in higher education. The manager will manage and track campus funds for professional development for current advisors and identify no- and low-cost training or professional opportunities to maximize value for UWM’s advisors and their student advisees. With the Director, develop assessments of advising programmatic and student learning outcomes.
The Manager will also develop and manage opportunities for mentoring and job shadowing within UWM’s distributed advising landscape. The Manager will participate in campus-wide programming and projects related to advising, particularly with an eye towards training and communicating with campus advisors and success coaches.
Position Responsibilities:
The Manager will also develop and manage opportunities for mentoring and job shadowing within UWM’s distributed advising landscape. The Manager will participate in campus-wide programming and projects related to advising, particularly with an eye towards training and communicating with campus advisors and success coaches.
Position Responsibilities:
- Develop, manage, and deliver standard onboarding activities for all new campus advisors, including maintaining and enhancing the Advisor Onboard Canvas site. Collaborate on advisor training schedules and content with advising unit leaders who train advisors in School/College/Unit-specific procedures.
- Participate in school, college, or unit search and screens for advisor positions.
- Develop ongoing and ad hoc training for current staff related to advising practices, with an emphasis on holistic, proactive, appreciative, and student-centric approaches in the profession.
- Manage and track campus funds for professional development for current advisors, in balance with School/College-funded opportunities.
- Assist with the development of institution-wide advising assessment metrics, including both process/delivery and student learning outcomes. Monitor those metrics for patterns, trends, or opportunities for training and enhancement of advising services.
- Identify no- and low-cost training or professional development opportunities for campus advisors, focusing on “train-the-trainer"-style programming that can build campus expertise.
- Act as an advising liaison to curricular area courses that focus on college skill-building (such as Educational Psychology 101 & 110, or other new freshman seminar courses) to connect instructors and coursework with advising practices and strategies.
- Act as a liaison to UWM’s Center for Excellence in Teaching & Learning for coordination of instructional training with advisor training and awareness of best practices in pedagogy and student learning.
- Develop and manage an informal or formal job shadowing program for campus advisors, which may branch outside of the academic advising structure.
- Develop and manage a mentoring program linking experienced advisors with those new to the role or the profession.
- Temporary seasonal or ad hoc supplemental advising where need arises (e.g., 60 auditors, non-degree students, etc.).
- Bachelor’s Degree or higher
- At least 3 years of experience in academic advising or student services supporting a diverse student population
- Experience in leading or developing professional development, training, and/or onboarding programming
- Demonstrated experiences working with populations that have been historically underrepresented (e.g., first generation, Pell-eligible students, etc.) in educational settings
- Experience in a public, academic environment working with a diverse student, faculty/teacher and staff population
- Demonstrated experience building and maintaining collaborative partnerships with community stakeholders within a diverse community
- Experience with policy development and process design
- Demonstrated professional experience needed to understand, convey, advance, and demonstrate principles of diversity, equity, and inclusion in performance of responsibilities and amongst their team
- Experience working with technology, including Navigate 360, to improve efficiency and delivery of goals
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life
Application Instructions
All applications must be submitted online on this website. A completed application must include a resume and a cover letter addressing all the required and preferred qualifications.
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.
Application Deadline 04/06/2025Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.
Salary : $55,000 - $65,000
