What are the responsibilities and job description for the CASE MANAGER position at University of Wisconsin–Milwaukee?
Position Type Non-Teaching Academic Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 18 FLSA Status Exempt Percent 100% Posting Type Staff UWM Description
UWM will not consider paper, emailed or faxed applications. All application materials will be further evaluated as evidence of excellent written communication skills.
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool (SkillSurvey). References will not be contacted prior to candidates being notified.
The final candidate receiving an offer for this role will be required to submit official college transcripts no later than their first day in the position.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.Application Deadline 04/27/2025
The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/
School/College/Division Description
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/community-empowerment-institutional-inclusivity/about/
The Dean of Students Office within the Division of Student Affairs supports students’ success and well-being. This office leads several functions, including student support and crisis response, campus behavior intervention and support teams, student emergency grants, tuition appeals, student grievances and complaints, academic and non-academic misconduct disciplinary processes, Clery compliance, and more. The Dean of Students Office collaborates with campus and community partners to promote a healthy, safe, and inclusive learning community.
Job Summary
The Case Manager reports to the Coordinator of Student Support & Case Management. This position meets with students in distress to coordinate resources and interventions. This position works collaboratively with students, families, staff, faculty, and community partners to support students’ well-being. This position is also a member of the University’s Student Support Team. This position leads trainings and programs that support students’ well-being.
Minimum Qualifications
- Bachelor’s degree in education, counseling, psychology, social work, or related field.
- 1 year of full-time experience in student affairs, advising, student advocacy, human services, social work, counseling, psychology, or related area. (NOTE: 1 year of a graduate assistantship will be considered 0.5 year of full-time experience in evaluating this qualification)
- Master’s degree in higher education, counseling, psychology, social work, or related field.
- At least 1 year of experience successfully managing a large and diverse caseload.
- Experience with campus behavioral interventions and crisis response within a university setting.
- Experience using person/student-centered, asset-based approaches to addressing complex personal challenges.
- Demonstrated understanding of issues, theories, and practices related to poverty, mental health, equity, and inclusion, and student success.
- Demonstrated ability to lead others, take initiative, prioritize, and successfully manage competing demands in a fast-paced environment.
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life
Application Instructions
Interested applicants are required to apply online and provide the following:
- A cover letter addressing your education/experience as they apply to all minimum and preferred qualifications
- A professional resume
UWM will not consider paper, emailed or faxed applications. All application materials will be further evaluated as evidence of excellent written communication skills.
Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool (SkillSurvey). References will not be contacted prior to candidates being notified.
The final candidate receiving an offer for this role will be required to submit official college transcripts no later than their first day in the position.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.
Salary : $52,000 - $57,000
