What are the responsibilities and job description for the Operations Specialist (Pantry Team) Off Campus Work Study Position position at University of Wisconsin?

Operations Specialist (Pantry Team) Off Campus Work Study Position

Job No : 508430

Division / Organization : Community Partners

Department : The River Food Pantry

Job Type : Local Work Study Student Jobs

Remote Eligbility : Not Remote

Location : Madison, WI

Salary / Wage Range or Lump Sum : $20.00

Job Categories : Interpersonal Communication, Leadership, Critical Thinking / Problem Solving, Teamwork / Collaboration, Professionalism / Work Ethic, Nonprofit / Community-Based Organization, Local Work-Study Required Student Jobs

Department Overview :

We are looking for a customer focused, collaborative Operations Specialist (Limited Term) to join our team to support the operations of our Pantry Team including sorting and boxing food, coordinating with community partners, and leading volunteers.

Anticipated Start Date :

01 / 27 / 2025

Anticipated End Date (If Applicable) :

Remote Work Eligibility Detail :

Not Remote

Anticipated Hours Per Week :

Schedule :

The position will work 10 hours per week during the academic year with hours scheduled on Tuesdays and Wednesdays. The hours of operation on Tuesday are 8 : 00 am - 4 : 00 pm and Wednesday is 9 : 00 am - 6 : 00 pm. We have some flexibility within these hours to work with the student to meet their needs and the organizational needs.

Salary / Wage Range / Lump Sum :

20.00

Number of Positions :

Qualifications :

1 years' experience in a customer service role is required.
1 years' warehouse experience is preferred.
Experience leading others is preferred.
Fluent in Spanish is required.

Knowledge, Skills & Abilities :

Commitment and passion for The River's mission, vision and goals.

Regular and timely attendance.

Initiative to continue learning and be solutions focused.

Ability to work with sensitivity and without discrimination towards people of diverse cultures, races / ethnicity, socio-economic positions, ages, religions, genders, physical / mental challenges / disabilities, and sexual orientations.

Ability to stand, stoop and move inside and outside the pantry for prolonged periods of time is required.

Ability to work in various weather and temperature conditions.

Ability to work in an environment exposed to dirt, dust, fumes, and noise.

Ability to communicate information clearly and understandably through interactions with staff, volunteers, and clients.

Excellent customer service and interpersonal skills.

Ability to adapt to changing priorities and circumstances.

Demonstrated ability to operate standard warehouse equipment.

Ability to work productively with limited supervision in a collaborative environment.

Ability to think quickly and make good decisions when problems arise.

Ability to build good working relationships and foster feelings of mutual respect with staff, volunteers, and clients.

Ability to keep self and others organized and on task.

Ability to remain calm and clearheaded under stressful situations.

Comfort with leading others in assigned duties.

Previous experience in basic math skills.

Ability to complete a background check.

Position Summary / Job Duties :

Loading and unloading of donation items, as well as sorting for quality of items.

Loading food products into client's vehicles as they utilize the drive through pantry program.

Assist with documenting accurate incoming donation weight, as needed.

Sort and place donations on racks, shelves or in bins according to organizational and space standards.

Assist in unpacking cases of food and stock shelves to ensure sufficient amounts of food are available to clients.

Abide by all safety and hygiene regulations.

Comply with FIFO inventory practices in the warehouse, coolers, and freezers.

Provide appropriate receipts to donors upon their request.

Assist with registering households who speak both English and Spanish.

Maintain positive, effective working relationships with staff, volunteers and clients.

Communicate issues in a timely manner to Team Lead, and if needed Pantry Manager.

Adhere to all safety and hygiene regulations of The River.

Operate equipment (e.g., dolly, pallet jacks) in a safe manner in compliance with established policies and procedures.

Perform other job duties as assigned to meet the organization and client needs.

Physical Demands :

Balancing, Carrying, Climbing, Crouching, Feeling, Typing, Grasping, Hearing, Kneeling, Lifting up to 50 pounds, Pulling, Sitting, Standing, Stooping, Smelling, Talking, Walking, Seeing.

Institutional Statements :

Equal Employment Opportunity Statement :

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity :

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit : diversity.wisc.edu

Accommodation Statement :

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website :

Advertised : January 20, 2025 09 : 00 AM Central Standard Time

Applications close : May 30, 2025 11 : 55 PM Central Daylight Time

Salary : $20

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