What are the responsibilities and job description for the Patient Service Rep Floater - University Cancer Specialists position at University Physicians' Association, Inc. (UPA)?
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Job Type
Full-time
Description
University Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for University Cancer Specialists - Sevierville, Lenoir City, Halls, and Blount. Team member will float between various offices within the practice.
Position offers flexible scheduling for a Monday through Friday work week.
Job duties include
Requirements
Job Type
Full-time
Description
University Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for University Cancer Specialists - Sevierville, Lenoir City, Halls, and Blount. Team member will float between various offices within the practice.
Position offers flexible scheduling for a Monday through Friday work week.
Job duties include
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Requirements
- 6-months to 1-year previous medical office experience
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
