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Patient Service Rep - UT Primary Care Maryville

University Physicians' Association, Inc. (UPA)
Alcoa, TN Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/14/2025
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Job Type

Full-time

Description

University Physicians’ Association is seeking qualified applicants for Patient Service Representative for UT Primary Care Maryville.

Position is Full Time, working Monday through Friday 8:00am to 4:30pm.

Job Duties Include

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to nurse or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Requirements

  • Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
  • Prior medical experience is required.

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