What are the responsibilities and job description for the Medical Assistant / Patient Service Rep Float position at University Physicians' Association, Inc.?
Job Type
Full-time
Description
UT Urgent Care Clinics have provided medical care for acute illnesses and minor injuries to Knoxville, TN and surrounding counties since 2007. UT Urgent Care-Northshore is seeking experienced, well qualified float who must be a team player and comfortable working in a fast pace urgent care environment.
A successful candidate will be expected to perform the following duties but not limited to:
Job Description:
- Greet patients and assist with patient requests upon arrival to clinic
- Obtain and record demographic, insurance and financial information
- Accurately records patient history, complete patient vitals, retrieves basic condition of patient and reports to appropriate practitioner.
- Assists provider with examination, procedures and other processes related to direct patient care, such as: apply splints and wound dressings, collect and record various laboratory tests, administer oral and injectable medication.
POSITION HIGHLIGHTS:
- Flexible Schedule: Typically, 10-hour days (days vary) with alternating Saturdays 9-6 ($2/hr shift diff for weekend hours).
- Hours: 36–40-hour work week
- Growth: Performance based pay increases and promotions are available for team members to achieve at their own pace
- Professional Development: Opportunities for educational programs, professional development workshops and certifications offered through University of Tennessee Medical Center
BENEFITS:
- Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer Contribution
- Retirement: 401(k) with company matching and immediate vesting
- PTO: PTO, Sick, Bereavement Leave
- Support: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.
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Employee Access Benefits:
- Fitness Center Access
- Team Member Recognition: Monthly Team Member of the Month recognition with the opportunity to earn Amazon gift cards.
SALARY DESCRIPTION:
- Dependent on experience and certifications
Requirements
- 40-hour work week; Four (4) 10-hour shifts, including ability to work weekends (no overnights)
- Reliable transportation
- Ability to work in a fast-paced, team-driven environment
- Outstanding customer service skills
Education/Experience:
- Requirement of GED or High School Diploma
- 1 year experience in healthcare facility (medical office, urgent care, ED) is preferred
- Completion of Medical Assistant program, registered/certified (RMA/CMA) or 2 years’ experience working in medical office
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