What are the responsibilities and job description for the Patient Service Rep / Referral Coordinator position at University Physicians' Association, Inc.?
Job Type
Full-time
Description
University Physicians' Association is seeking qualified applicants for Patient Service Representative/Referral Coordinator for a busy office located inside the University of Tennessee Medical Center in Knoxville, TN. The position is full-time, Monday – Friday and offers a competitive benefit package including Paid Time Off and Sick Time.
Primary Job Duties Include:
- Coordination and processing of patient referrals for specialty services, diagnostic testing, and other outpatient services and maintain ongoing tracking of referrals.
Additional duties include performing general office tasks such as:
- Maintaining patient confidentiality and respect for all individuals in the practice and conducts work in a team-oriented fashion
- Document scanning, faxing, and filling
- Answering incoming calls and taking message/transferring to appropriate department
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Scheduling patients for appropriate appointments
- Other duties as assigned
Requirements
Prior referral and/or medical experience preferred. Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
