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Patient Service Rep - UT Family Physicians Clinton

University Physicians' Association
Knoxville, TN Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025

Description

University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN.


Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements

  • 6 months to 1 year previous medical experience is preferred

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