What are the responsibilities and job description for the Patient Service Rep - UT Family Physicians Clinton position at University Physicians' Association?
Description
University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN.
Job duties include:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Requirements
- 6 months to 1 year previous medical experience is preferred