What are the responsibilities and job description for the Community Manager - Apartments and Mall across MSU position at University Square Apartments and Mall?
We are seeking an experienced and results-driven Community Manager to oversee the management, leasing, and maintenance of both residential and retail spaces while driving sales and revenue growth. The ideal candidate will have a strong understanding of property management principles, tenant relations, and financial performance, ensuring high occupancy rates, tenant satisfaction, and community engagement.
COMPANY OVERVIEW
Terratron offers a competitive benefit package to all full-time associates that include:
- Quarterly bonus program
- Stock sharing
- Medical, Vision, Dental, and Life insurance
- 401(k) with employer matching
- Paid time off
Key Duties and Responsibilities
- Oversee the daily operations of residential and retail spaces.
- Handle tenant relations, including addressing inquiries, complaints, and requests.
- Ensure the property is well-maintained by coordinating with maintenance, janitorial staff, and vendors.
- Foster relationships with local businesses and organizations to support retail tenants and community engagement.
- Screen potential tenants, negotiate lease agreements, and coordinate move-ins and move-outs.
- Monitor tenant compliance with lease terms, including operating hours for retail spaces.
- Develop and execute effective sales and leasing strategies to achieve occupancy and revenue goals.
- Market available properties through various channels, including online platforms, social media, and networking.
- Showcase residential and retail spaces to prospective tenants and buyers, highlighting key features and benefits.
- Collect rent and other payments, maintaining accurate financial records.
- Stay informed about market trends, competitor activity, and real estate laws to capitalize on opportunities.
- Ensure compliance with local, state, and federal regulations, including fair housing laws.
- Conduct regular property inspections to identify potential risks and address them proactively to ensure compliance with safety and regulatory standards.
Essential Skills and Experience
- Proven experience in property management, preferably with residential and retail properties.
- Strong understanding of leasing practices and property management software.
- Exceptional organizational, communication, and customer service skills.
- Knowledge of local real estate laws, building codes, and safety regulations.
- Bachelor’s degree in Business Administration, Real Estate, or a related field preferred.
- Property management certification (e.g., CPM, ARM) is a plus.
- Real estate license is preferred.
This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
