Redemption Agent

Description

Unlimited Recovery is a leading provider of private property impound services, and we're committed to maintaining excellence and increasing professionalism in the industry. With a focus on integrity and customer satisfaction, we aim to deliver exceptional results while providing a supportive and rewarding work environment for our team. We are seeking dedicated and motivated individuals to join our crew as PPI Dispatchers. This position offers competitive compensation, paid time off, health benefits, career advancement opportunities, and paid on-the-job training. This position is hourly.

What You'll Do:

The Redemption Agent is responsible for assisting vehicle owners with reclamation of their vehicles after repossession or impound. This role requires a detail-oriented individual with strong organizational skills and the ability to effectively manage multiple tasks and priorities. The primary responsibilities of the Redemption Agent are to create and update vehicle condition reports, collect owner payment, and release vehicles from the lot.

Vehicle Condition Reports

• Photo document all vehicles brought onto the lot as a result of repossession and recovery efforts
• Create detailed condition reports for all recovered vehicles according to company guidelines

Personal Property Inventory

• Inventory all personal property left in recovered vehicles according to company policy
• Secure all personal property from recovered vehicles

Personal Property Release

• Assist vehicle owners with personal property reclamation
• Document personal property releases per company policy
• Assist vehicle owners with document completion related to personal property release

Vehicle Release

• Assist vehicle owners with vehicle reclamation
• Document vehicle releases per company policy
• Assist vehicle owners with document completion related to vehicle release
• Process payments from vehicle owners as related to vehicle release

What's You'll Need

• Prior experience helpful, but not necessary - paid training provided
• Ability to pass a pre-employment background check
• Ability to pass a pre-employment drug screen
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Ability to meet deadlines with or without direct supervision
• Willingness to work effectively as a team contributor on all tasks and projects

Why Unlimited Recovery?

• Fast-Paced Environment: No day is ever the same and there are always new challenges to master.
• Personal and Professional Growth: We're not just a towing company; we're a journey towards a brighter future.
• Industry Leader: Join the winning team and experience the thrill of working with the undisputed champions of the North Carolina towing scene.
• Health Benefits: Your well-being matters to us! Enjoy comprehensive medical, dental, and vision insurance.
• Competitive Pay: Your dedication and performance will be rewarded with a competitive pay limited only by your level of desire to excel.
• Paid Time Off: Recharge your batteries with generous paid time off and enjoy a healthy work-life balance.

Apply now and embark on a rewarding career with Unlimited Recovery! We'll provide you with the opportunity to unleash your leadership skills, tackle new challenges, and be a hero every day. Join us, where the extraordinary begins!

Unlimited Recovery is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.