What are the responsibilities and job description for the Mitigation Supervisor Restoration - WPB position at Unlimited Restoration, Inc. | URI?
Company Description
Since 1996, Unlimited Restoration, Inc. has provided 24/7 emergency service and restoration support, minimizing business interruption or displacement for commercial, industrial, and residential clients affected by property damage caused by fire, water, storm, or other disasters. With multiple locations across the Northeast, Mid-Atlantic, and Southeast, we deliver fast, dependable emergency response across our territory-and we're always prepared to deploy our specialized team nationwide when disaster strikes.
Job Description
We are seeking a hands-on Mitigation Supervisor to lead by example on the job site. This role combines direct fieldwork with team leadership, managing emergency restoration projects including water, fire, mold, and biohazard events. You'll work side-by-side with technicians to ensure work is completed safely, efficiently, and in line with industry standards and company expectations. This is a great opportunity for a skilled restoration professional who enjoys being active in the field, values teamwork, and is ready to take their leadership to the next level.
Key Responsibilities
Since 1996, Unlimited Restoration, Inc. has provided 24/7 emergency service and restoration support, minimizing business interruption or displacement for commercial, industrial, and residential clients affected by property damage caused by fire, water, storm, or other disasters. With multiple locations across the Northeast, Mid-Atlantic, and Southeast, we deliver fast, dependable emergency response across our territory-and we're always prepared to deploy our specialized team nationwide when disaster strikes.
Job Description
We are seeking a hands-on Mitigation Supervisor to lead by example on the job site. This role combines direct fieldwork with team leadership, managing emergency restoration projects including water, fire, mold, and biohazard events. You'll work side-by-side with technicians to ensure work is completed safely, efficiently, and in line with industry standards and company expectations. This is a great opportunity for a skilled restoration professional who enjoys being active in the field, values teamwork, and is ready to take their leadership to the next level.
Key Responsibilities
- Supervise and participate in all phases of mitigation work, including water extraction, fire cleanup, mold remediation, biohazard cleanup, and related restoration services
- Provide on-site leadership, delegating tasks and guiding technicians through daily operations
- Maintain clear communication with clients, adjusters, and property managers throughout each project
- Ensure proper use, maintenance, and inventory of tools, equipment, and company vehicles
- Complete and oversee timely, accurate field documentation using company software
- Assist and train team members to ensure compliance with safety, quality, and documentation standards
- Participate in the on-call rotation for emergency response, including nights and weekends
- Be available to travel to support other offices during large loss or surge events
- At least 3 years of hands-on experience in restoration (water, fire, mold, biohazard)
- Prior supervisory or crew leadership experience in a field-based role
- IICRC certifications (WRT, ASD, FSRT, AMRT) required or ability to obtain
- Strong organizational and communication skills with a customer-first mindset
- Experience completing and managing field paperwork, including the ability to support your team with documentation accuracy and timeliness
- Familiarity with restoration software (e.g., PSA, Xactimate, Docusketch, Encircle) is a plus
- Valid driver's license with clean driving record; background check required
- Physically capable of lifting 50 lbs and working in challenging environments (heights, confined spaces, PPE-required situations)
- Committed to following all OSHA and safety regulations, including lockout/tagout procedures
- Company-paid health insurance - 100% for employees, 50% for dependents
- Group dental and vision insurance
- 401(k) retirement plan
- Life insurance, short- and long-term disability
- Company-paid holidays
- Paid Time Off (PTO)
- Career growth and certification support
