Area Branch Manager

• Medical, Dental, and Vision Benefits
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Bonus Potential
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

TheArea Branch Managerprovides profit & loss oversight day-to-day branch locations to include: operations, sales, human resources, financial administration, inventory, and other responsibilities as needed.

Description

• Coach, direct, and motivate team members.
• Interview, hire and develop team members for formalized succession.
• Evaluate team members and complete performance reviews in timely manner.
• Initiate any necessary documentation for disciplinary and termination procedures.
• Resolve customer conflicts and complaints and address emergencies with a sense of urgency.
• Routinely plan and provide estimate installation jobs.
• Proactively identify, analyze and correct operational problems.
• Accurately forecast business activity and maintain branch operating budget.
• Collaborate with business development on local sales effort; participate in relevant local trade associations.
• Efficiently process and maintain branch related financial transactions.
• File appropriate financial transaction records, including billing, warranty, and credits, with corporate office against deadlines.
• Implement any operational procedures as determined by executive leadership.
• Oversee inventory management to include: truck stock quarterly - maintain inventory at optimum levels.
• Oversee fleet management and communicate additional requests with corporate.
• Perform other duties as required

• An AA/AS degree in a business related discipline or the equivalent in experience or higher.
• 7 years work experience in a related service industry;Commercial HVACR industry is a plus.
• 3 years of management and or supervisory experience.
• Must be at least 18 years of age.
• Completion of satisfactory background check and drug screen is required.
• Valid Driver's License and driving record that aligns with our safety standards.

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resource planning, leadership development and coordination of people and resources.
• Excellent customer service skills
• Demonstrated ability to resolve complaints & conflict and negotiate "win - win" solutions.
• Ability to supervise and direct the work of others.
• Proficient computer skills in MS Office including Outlook, Word, and Excel.
• Intermediate math skills including addition, subtraction, multiplication, division and percentages.
• Ability to effectively prioritize and execute tasks and decisions in a high-pressure environment.

• Warehouse and office environment.
• Extensive phone use.
• Daily travel within local branch area as well as travel outside area.
• 25% computer time including keyboarding and mouse.
• Lifting and transporting moderately heavy items as required.
• Operational oversight of 24/7 service operation

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.