Demo

Data Center Metro Technician

Unnamed IT
Dulles, VA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Job Announcement : Metropolitan Technician (IAD)

We are seeking highly skilled Metropolitan Technicians ("Metro Techs") for a full-time position supporting and maintaining data centers in the Virginia (IAD) metropolitan area.

Position Overview :

The Metro Tech will provide technical, operational, and administrative support for data center operations, IT systems, network services, and critical business processes.

Key Responsibilities :

  • Support data center operations and IT systems, network services, and business-critical processes.
  • Provide technical support related to colocation, connectivity, server hardware, and network services.
  • Plan and execute network deployments.
  • Install and deploy IT and network hardware.
  • Manage tickets end-to-end and maintain hardware inventory in DCIM tools.
  • Perform data center audits and maintain facility cleanliness.
  • Travel to nearby cities as needed.

Qualifications :

  • 3-4 years of remote hands-on data center experience.
  • Knowledge of cable management, computer components, Linux, and Data Center environments.
  • Familiarity with Cisco / Juniper / Arista / Infinera / Ciena hardware and OS.
  • Proficiency in DCIM tools (e.g., Netbox) and ticketing systems (e.g., JIRA).
  • Ability to work independently on servers, routers, and switches.
  • Preferred Qualifications :

  • ITIL and CCNA certifications.
  • Experience planning and executing network deployments.
  • Strong organizational and documentation skills.
  • Ability to lift up to 55 lbs (25 kg).
  • Access to a car and ability to travel between sites in the metro area (required).
  • Work Expectations :

  • Available during standard business hours (8 : 00 AM - 5 : 00 PM, Monday to Friday).
  • Flexibility to support low-peak hour maintenance (11 : 00 PM - 7 : 00 AM) with 8 hours' notice.
  • On-site arrival within 1 hour during business hours and within 2 hours outside of business hours when necessary.
  • Compensation :

  • Competitive hourly rate.
  • Opportunities for overtime with prior approval.
  • We look forward to welcoming skilled and motivated technicians to our team!

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