What are the responsibilities and job description for the Remote Travel Specialist position at Unplugged Travel?
Applicants can be remote but must be a citizen of the United States or Mexico
Do you have a passion for travel, do you love to research new travel destinations, do you like to earn travel perks, do you have customer service skills, answering yes to any of these leads us to believe this role is perfect for you. Join our team as a Travel Consultant and help clients plan their dream vacations
Responsibilities:
- Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.
- Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.
- Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.
- Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
- Training: Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients
- Documentation: Manage all travel-related documentation, including tickets, confirmations, and visas. Ensure that clients receive all necessary information before their journey.
- Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience.
- Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Requirements:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Good at problem solving
- Able to work independently
- Ideally goal oriented
- Positive and professional demeanor
- Time management and organization skills
- Self-starter, positive mind-set, self-motivated
- Excellent written and verbal communication skills
- Must have computer and/or smartphone
Benefits
- Fully remote - work from anywhere you choose
- Flexible work schedule - Make your own hours and schedule, full-time or part-time
- No experience required - unlimited training provided
- Access to earned travel industry certifications
- Access to online and live travel booking training
- One-on-One and team coaching
- No sales quota
- Travel discounts
- Performance based with uncapped earning potential
- Access to regular incentives, trips, prizes
- Discounted CLIA card and opportunity to qualify for IATAN card
- E&O insurance
- Great company culture and community
- Access to bonuses
IMMEDIATE OPENINGS!
We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.
Note: The above is a general outline of the duties and responsibilities and may be subject to change.
#travel #traveladvisor #travelagent #freedom #beyourownboss
Powered by JazzHR
wcD2kYCJOG
