What are the responsibilities and job description for the Wine Club Manager position at Untamed Wine Estates, Inc.?
Overview
We are seeking a dedicated and experienced Wine Club Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional service in a vibrant environment. This role requires a hands-on approach to managing staff, ensuring customer satisfaction, and maintaining high standards in food and beverage service.
Duties
- Supervise daily operations of the club, ensuring all activities run smoothly and efficiently. Including answering routine phone calls and emails.
- Manage staff schedules, training, and performance evaluations to foster a positive work environment.
- Oversee Wine Club events: bring fresh and innovative ideas to scheduled events, insuring all details are meticulously planned and executed.
- Implement upselling techniques to enhance guest experiences and maximize revenue.
- Maintain compliance with health and safety regulations within the food industry.
- Address customer inquiries and concerns promptly, providing exceptional help to enhance guest satisfaction.
Skills
- Wine tasting room experience and knowledge of beverage service standards.
- Background in the food industry with an understanding of fine dining practices.
- Familiarity with Commerce7 POS or similar point-of-sale systems is preferred.
- Strong skills in restaurant and/or tasting room management.
- Ability to effectively upsell products and services to guests.
- Experience coordinating events is a plus.
- Excellent communication and interpersonal skills, with a focus on team collaboration.
If you are passionate about hospitality and have the skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as our Wine Club Manager!
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
Schedule:
- Day shift
Work Location: In person
Salary : $25