What are the responsibilities and job description for the Full Stack Software Engineer position at Unwrap.ai?
The Role
Are you the most ambitious person you know? Do you crave making an impact? If so, you'll be right at home at Unwrap.
We are seeking a software engineer who has a specific interest in working across the tech stack both frontend and backend. Our tech stack is built in typescript, our backend is a GraphQl / node based service, and our frontend runs on React. You'll own and deliver major customer-facing components end-to-end. This includes understanding customer needs, helping compile sprint requirements, and ultimately shipping features. You'd get exposure to all aspects of the company, from sales to marketing to customer success, but you'd focus primarily on designing and building user-facing tools. This is a full-time, in-person role in beautiful Santa Barbara, CA. Our office is downtown, walking distance to great restaurants, coffee shops, and the beach.
Who We Are
Unwrap.ai is on a mission to make every company more customer centric. We're helping companies like Lyft, JetBlue, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We're currently a team of 15 and growing quickly. We are venture-backed, including the Allen Institute for Artificial Intelligence and Kevin O'Connor's ScOp VC (former founder and CEO of DoubleClick).
Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to make companies more customer centric and focus on the product improvements that matter most.
Role Qualifications
- You have hands-on experience working on frontend and backend software systems.
- You are first and foremost a builder and are excited about the idea of spending 80% of your time actively developing software
What You Get
