What are the responsibilities and job description for the Accounts Receivable Representative I, Nucleus Building position at UofLHealth?
Overview
WE ARE HIRING!
Location: 300 E. Market St., Louisville, KY 40202
Shift: First Shift
About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians’ academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrow’s physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Our Mission As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.
JOB SUMMARY
The Accounts Receivable Representative I is an entry-level role responsible for supporting the UofL Physicians CBO in a variety of financial, clerical, or administrative duties based on team assignment. These duties may include cash posting, no-response and demographic-related denial follow-up, medical rec ords or missed documentation requests, entering secondary claim details on payor websites, and addi tional duties as determined by CBO management based on skills reflective of the role.
Responsibilities
JOB RESPONSIBILITIES
- Monitor and execute work against the assigned ETM work queues.
- Research and resolve claim denials or rejections based on work team assignment.
- Ability to demonstrate system knowledge relative to work queues, research, and resolution of assigned unpostables and payment batches.
- Follow up on calls or emails from Patient Financial Specialists concerning patients requesting ad- vanced assistance with their account.
- Correctly post charges or apply corrections to a patient's account based on an EOB response.
- Key claim details into secondary payor websites.
- Meet productivity and quality standards as set by management.
- Must have the ability to get along with others in a close office setting.
- Must have the ability to concentrate for extended periods of time.
- Must be willing to function and cooperate as a member of a team.
Qualifications
MINIMUM EDUCATION AND EXPERIENCE
- High school diploma or equivalent required
- One year related experience and/or training
- Strong computer and keyboarding skills
- Experience with Microsoft Office software
- Working knowledge of CPT, HCPCS, and ICD-10 coding
- Ability to read, interpret, and/or follow up on an EOB denial and understand medical terminology
KNOWLEDGE, SKILLS, AND ABILITIES
- General knowledge of healthcare payors and government agencies
- Ability to take direction and work independently
- Knowledge and experience working with Office applications
- Proficient with data entry and multitasking in a Windows environment
- Ability to meet productivity and quality standards
- Ability to communicate verbally/in writing with professionalism
WORKING CONDITIONS
- Sedentary Work: Lifting 10 pounds maximum and occasionally lifting and/or carrying items as needed
- Frequent Talking: Expressing or exchanging ideas by means of the spoken word
- Frequent Hearing: Perceiving the nature of sounds by the ear
- Frequent Seeing: Visual acuity, depth perception, field of vision, color vision
- Consistent use of hand movement for keyboarding purposes
