What are the responsibilities and job description for the Storage engineer position at UP Communications Pte Ltd?
Storage Engineer
Job Description :
- Storage log information collection and analysis, reporting
- Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on customer requirements, recommend changes to procedures which result in operational optimization
- Test and verify the configuration change, new patch or new software release
- Change Management including participation in the planning, approval, and implementation of any authorized change request
- Generate regular operational reports using Customer-supplied tools
- Participate in storage capacity measurement and capacity planning including capacity forecasting
- Attend to and fix vulnerabilities found on Huawei's storage hardware and software products
- Assist with detailed technical planning for future initiatives
- Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related
- Increase Customers understanding and knowledge of storage solutions to maximize Customer's benefit from product features and functionality
- Assist in training Customer's staff in the most efficient and effective methods of utilizing the solution capabilities
- Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction
- Coordinate any changes to the Statement of Work (whether cost impacting or not) with Customer in accordance with the Change Control process
- Participate in Root Cause Analysis reviews when applicable
- Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer
Requirements of Candidates :
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