What are the responsibilities and job description for the ADMINISTRATIVE ASSISTANT/RECEPTIONIST position at UPHAMS CORNER HEALTH CENTER?
Job Details
Job Location
36 Dearborn St - Roxbury, MA
Position Type
Full Time 30 hours
Education Level
2 Year Degree
Travel Percentage
None
Job Category
Health Care
Description
Position Title : Administrative Assistant / Receptionist
Department : PACE
Supervisor : Unit Manager
Status / Hours per week : Non-exempt / 35 hours
Primary Function :
The Administrative Assistant / Receptionist performs a variety of administrative, customer service, and support duties in the PACE Program.
Duties & Responsibilities :
Priority Tasks
- Schedule, monitor, and prepare paperwork for all medical appointments; internal and external.
- Front desk coverage; including but not limited to : answering the central phone console, monitoring the front doorbell using the remote intercom, greeting visitors / participants, and directing deliveries.
- Follow up on consultant reports
- Appointment verifications
- Filing, scanning, sort and deliver mail and / or faxes
- Cover Transportation dispatch desk using the portable radio, when needed.
- Assist Transportation drivers as needed; including calling participants, sorting prescriptions for participant delivery as well as collecting medical records, materials, supplies, and / or paperwork for distribution. Additional assistance may be required.
- Attend meeting(s) as scheduled and requested by immediate supervisor, Unit Manager and / or attend group meetings arranged by the Operations Director.
- Provide translation services, if requested by Clinical / Medical staff.
Ongoing Tasks
Qualifications
Minimum Basic Knowledge :
Experience & Qualifications :
Independent Action :
Must be able to work independently and multi-task, according to duties of positions (as listed above).
Supervisory Responsibility :
None
Define Access Level to PHI : Level 3 : Authorized to access only certain limited categories of PHI and certain limited sections of the UCHC patient's medical record that are necessary to perform job duties, whether treatment, payment or operations duties. Staff in this category level should confine the use of PHI to the minimum necessary required and should not access or read parts of the medical record not needed to perform assigned duties.
