What are the responsibilities and job description for the Home Health Aide Nurse Supervisor position at UPHAMS CORNER HEALTH CENTER?
Job Details
Description
Position Title: Home Health Aide Nurse Supervisor
Department: Home Health Services
Supervisor: Director of Home Health Aide Services
Hours per week: At least 30 hours/week
Primary Function:
Under supervision of the Chief Home Health Services Officer, the HHA Nurse Supervisor supervises HHAs in conjunction with the Home Health and PACE Teams. Home Health Aide supervision will be provided according to governing regulatory requirements, HHA skills, performance and documentation standards.
Duties & Responsibilities:
• Responsible for hiring, orientation, training and on-boarding of new HHAs.
• Supervise and direct all HHA services for PACE patients. Supervision includes home visit reviews at regular intervals to all patients receiving Home Health Aide services. Home visits are to supervise and evaluate services provided.
• Conduct initial home visits [Introductions] to introduce HHAs to new patients and to the plan of care.
• Conduct Supervisory Home Visits at regular intervals to patients receiving HHA services.
• Work with Schedulers to ensure daily proactive and efficient scheduling of HHAs for daytime, evening and weekend case assignments considering patient needs and preferences in conjunction with HHA availability and skills.
• Work with Schedulers and HHAs to ensure proactive and timely communication of HHA schedule changes and management of case coverage related to HHA planned or unplanned absences.
• Monitor the flow of information from HHAs’ Daily Activity Sheets into the patient’s records and assure staff compliance Time Cards [ADP] and with record keeping protocols.
• Schedule, develop and conduct in-service programs and case conferences for HHAs.
• Conduct certified training programs for potential HHAs as necessary.
• Provide direct patient care as necessary during home visits.
• Conduct annual individual HHA performance reviews and skills assessments.
• Field HHA calls from patient homes and facilitate an appropriate response or resolution to the HHA calls.
• Assist to investigate, resolve and document complaints and incidents related to HHA services.
• Act as a back-up to the HHA Services Department Call-Out line.
• Responsible for staff compliance with regards to requirements for billing, personnel policies, patient grievances, incident reports and other regulatory mandates.
• Handle average of 20-25 client visits per week.
• Handle other responsibilities as assigned by the Chief Home Health Services Department.
Qualifications
Minimum Basic Knowledge:
• Registered Nurse licensed under the laws of the Commonwealth of Massachusetts required.
Experience & Qualifications:
• Two years of nursing experience, with at least 1 year in home health care/or long-term care.
• At least 6 months of experience supervising HHA Services.
• Bilingual language skills a plus; additional language skills in Spanish, Cape Verdean Creole and/or Portuguese preferred.
Independent Action:
• Significant amount of independent decision making in order to carry out supervisory responsibilities of position.
Supervisory Responsibility:
As described above.
Define Access Level to PHI: Level 4 [Authorized to access full health information. UCHC position and job responsibilities involve the provision of patient care and working as a clinical team member. Staff in this category level, although allowed full access, should only access the necessary information for each respective treatment encounter/circumstance].
