What are the responsibilities and job description for the Technical Service Manager - Illinois position at UPL Limited?
UPL Limited (NSE : UPL & BSE : 512070, LSE : UPLL) is a global provider of sustainable agriculture products and solutions, with annual revenue exceeding $6bn. We are a purpose-led company. Through OpenAg®, UPL is focused on accelerating progress for the food system. We are building a network that is reimagining sustainability, redefining the way an entire industry thinks and works - open to fresh ideas, innovation, and new answers as we strive towards our mission to make every single food product more sustainable. As one of the largest agriculture solutions companies worldwide, our robust portfolio consists of biologicals and traditional crop protection solutions with more than 14,000 registrations. We are present in more than 130 countries, represented by more than 10,000 colleagues globally. For more information about our integrated portfolio of solutions across the food value chain including seeds, post-harvest, as well as physical and digital services, please visit upl-ltd.com and follow us on LinkedIn, Twitter, Instagram and Facebook.
JOB Summary : Reporting directly to the US Lead for Technical Services, Technical Services Manager (TS) is responsible for the technical sales support for all Ag division products within the assigned territory, which includes Illinois and other assigned areas. This person will work closely with the sales team and will have a dotted line report to the Regional Sales Manager (RSM) within the territory. In addition to supporting sales, the TS will work with key influencers (researchers, consultants, university contacts, growers, distribution technical staff) to set up research and demonstration trials to identify new opportunities and improve product performance. This person should be aligned with UPL sales and marketing goals to position the product portfolio for a successful launch of new products. This person should also steward the products in their region for sustainability of the portfolio as well as customer satisfaction.
JOB RESPONSIBILITIES :
- Work closely with assigned TSMs and their customers to generate interest in UPL products and show value to the end user to generate pull-through sales and demand.
- Develop relationships with distributors / retailers to promote targeted UPL products. Evaluate distributor proprietary products that can be used in conjunction with UPL products.
- Work closely with distributors / retailers to demonstrate efficacy and value.
- Help define and refine application techniques for new and established UPL brands
- Understand and effectively communicate competitive intelligence and market trends.
- Respond to technical service inquiries from customers and sales / service team members in a timely fashion. Analyze inquiries to be able to identify trends leading to emerging issues
- Work closely with marketing to provide support for the creation and presentation of training materials, and to act as a resource in the development of crop plans
- Work closely with technical development managers to identify trial locations, summarize and share data, and build out launch plans to support new product introductions.
- Train sales team members, distribution partners / retailers and customers on products via virtual and in person presentations
- Identify, plan, place and record all market support trials in the assigned territory. Responsible for coordinating and collecting data for demonstration within the assigned territory.
- Represent the company at trade events or industry functions as assigned
REQUIRED EDUCATION AND EXPERIENCE :
Travel : Must be able to travel up to 40% of the time
UPL COMPETENCIES :
We are one team, for maximum impact. One team with shared goals. We all play for the team and no one plays against the team. We have a laser-like focus on what our customers need and want, on anticipating their future needs and on how we can create innovative solutions and experiences for them. #UPLJobs
Salary : $6
