What are the responsibilities and job description for the Catering Manager - Offsite position at Upland Brewing Company?
We are seeking a highly organized and experienced Off-Site Food Catering Manager to plan, organize and oversee our food catering services. The Off-Site Catering Manager’s responsibilities include handling customer inquiries and complaints, ensuring compliance with health and safety regulations, and coordinating the delivery of food supplies. Our ideal candidate has a strong understanding of customer service, excellent leadership abilities, and a passion for the food and beverage industry. Ultimately, the role of the Catering Manager is to ensure a high-quality, cost-effective and consistent catering food service that exceeds customer expectations for off-site catering.
The ideal candidate should have a strong sales background, excellent communication skills, and a deep understanding of the catering industry.
Responsibilities
- Develop and implement a strategic sales plan to achieve catering revenue targets
- Identify and pursue new business opportunities through proactive sales efforts
- Build and maintain strong relationships with corporate clients, event planners, and other potential customers
- Respond to inquiries, provide quotes, and negotiate contracts for off site catering services
- Collaborate with culinary and operations teams to ensure successful event execution
- Conduct site visits and tastings for potential clients
- Stay informed about industry trends, competitors, and market conditions
- Create and deliver compelling sales presentations to showcase catering services
- Prepare and submit accurate and timely sales reports
- Collaborate with marketing teams to develop promotional materials and campaigns
- Meeting with clients to understand and document their catering needs and preferences
- Developing menus in collaboration with the chef, considering factors such as the type of event and the client’s budget
- Organizing and supervising the work of the catering team to ensure that food is prepared and served in a timely manner
- Manage schedules for the off site catering staff
- Recruit and train catering staff
- Ensuring compliance with health and safety regulations in the kitchen and other food preparation areas
- Controlling budgets and minimizing expenditure by efficiently managing resources
- Handling customer inquiries and complaints professionally and promptly
- Conducting regular inventory checks and ordering supplies as necessary
- Recruiting, training, and managing staff to provide high-quality service
- Planning and executing marketing strategies to promote the catering business
Requirements and Skills
- Proven experience in catering sales or a related sales role
- Strong sales and negotiation skills
- Excellent communication and interpersonal abilities
- Knowledge of catering industry trends, pricing, and customer preferences
- Ability to work independently and collaboratively in a fast-paced environment
- Results-driven with a track record of meeting or exceeding sales targets
- Familiarity with customer relationship management (CRM) software
- Flexibility to work evenings, weekends, and travel as needed
- Bachelor’s degree in Business, Hospitality, or a related field is a plus
- Creativity and problem-solving skills to tailor offerings to client needs
