What are the responsibilities and job description for the Clinic Registration Specialist - Family Practice Clinics position at Upland Hills Health?
Position Title: Clinic Registration Specialist
Location: Upland Hills Health - All Family Practice Clinics
Role & Department: Clinic Registration Specialist in our Family Practice Clinics
Hours & Shift: Full-time (1.0 FTE) day shift position, Monday through Friday 8 a.m. to 4:30 p.m.
Role Responsibilities:
- Will perform registration/scheduling, receptionist, secretarial/clerical tasks such as receive patients
- Complete patient records and compile statistics
- Answer the telephone, make appointments, follow-up with patients
- Prepare daily schedule, type letters, forms and reports and perform ongoing monitoring for performance improvement programs
- Facilitate accurate and timely scheduling, including, but not limited to coordination of ancillary test's
- Perform tasks to maintain the clinic in a clean, orderly and safe manor
- Other duties as assigned including taking the phone for other registration personnel when necessary and assisting with other physicians or staff who use the clinic location
- May need to travel on occasion to other UHH clinic sites if staffing requires it.
Qualifications:
- Candidates should have had prior experience working in a clinic setting in a registration/scheduling type of position
- Past educational training as a medical assistant, medical secretary or medical coding would be very beneficial
- Excellent customer service skills are essential for this position
- Candidates must be extremely organized and understand the functioning and administrative work flow of a clinic operation
- Past work experience with a computer based scheduling and registration system is beneficial
- EPIC EMR experience would be very beneficial
- Demonstrated ability to work with multiple services and tasks simultaneously
- Excellent written and verbal communications are required
- Previous experience with the Microsoft Office Suite software programs is beneficial
Employee Benefits:
- Comprehensive benefits packages available for both part and full-time employees!
- Paid Time Off (PTO) benefits begin to accrue on day one!
- Retirement Plan with matching dollars available!
- Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
- Many Employer Sponsored Events held throughout the year to celebrate our employees!
Why Upland Hills Health: Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!
Posting date: April 3, 2025