What are the responsibilities and job description for the Patient Access Specialist position at Upland Hills Health?
Position Title: Patient Access Specialist
Location: Upland Hills Health - Dodgeville Hospital Campus
Role & Department: Patient Access Specialist in the Patient Access Department
Hours & Shift: Part-time (.5 FTE) p.m. shift position, with every 4th weekend (2 p.m. to 10 p.m.) and every 4th holiday (9 p.m. to 9 a.m.)
Role Responsibilities:
- Patient Access Specialists will verify all patient information and admit patients as applicable
- Will complete full insurance verifications
- Receives and disperses all incoming and outgoing communications
- Gives information and directions to the general public regarding Upland Hills Health and Upland Hills Nursing and Rehab Center
- Handles the incoming calls at the UHH switchboard
- Will work primarily at the Emergency Department Registration desk and may occasionally work at the Main Admissions Desk
Qualifications:
- Candidates must have excellent communication, organizational, multitasking and computer skills
- Prefer one year of past work experience in a hospital or clinic setting
- Prior EPIC EMR experience is very beneficial
- Third party insurance experience preferred
- Ability to work with all contacts using good customer service relation skills
Employee Benefits:
- Comprehensive benefits packages available for both part and full-time employees!
- Paid Time Off (PTO) benefits begin to accrue on day one!
- Retirement Plan with matching dollars available!
- Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
- Many Employer Sponsored Events held throughout the year to celebrate our employees!
Why Upland Hills Health: Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!
Posting date: March 7, 2025