What are the responsibilities and job description for the Life Enrichment Coordinator position at Uplands Village?
Position summary: Responsible for implementing and coordinating life enriching, person centered care programs and activities for residents as assigned. This includes, but is not limited to: assisting residents with standing and walking, reminders, cueing and escort. Provides compassionate care while complying with Tennessee Residential Care Facility Regulations.
Works cooperatively and respectfully with residents, coworkers, families, visitors, and volunteers to create a positive and pleasant environment in the home. Promotes the residents' psychosocial well-being through meaningful relationship building, and works with the household team to meet other social service needs of the resident and of the household, always providing support, friendship and kindness for each of the household members. All tasks are performed in accordance with current standards, policies, guidelines, and regulations and in a safe and efficient manner.
Essential skill and experience:
High School Diploma or equivalent, required
Preferred skill and experience: Must be sensitive to the social, emotional, and physical needs of the residents as well as respect their right to dignity and self-determination. Patience and good communications skills are essential. Will act in a professional manner and respond calmly in emergency situations. Must be observant and report any changes in the physical, emotional or mental health of the residents. Previous experience working in an eldercare facility or providing care for the elderly is preferred. Experience coordinating and implementing activities is desired. Creativity and flexibility are essential. Good oral and written communications skills are necessary. Able to interact appropriately and professionally with residents, family, visitors, and governmental agencies. Able to work with frequent interruptions and work with residents who may demonstrate behavioral issues. Able to work a flexible work schedule
Reporting to this position: No Direct Reports
Essential duties:
- Develop and implement a comprehensive activities program to help meet the physical, social, intellectual, artistic, and spiritual needs of the residents
- Communicate, advise, and inform the Director of AL Services and other department supervisors of activity programs and upcoming events during daily stand-up meeting.
- Cultivate community resources and entertainers to schedule various activities including special events.
- Create monthly/daily activity calendar that reflects the varied interests of the residents and provides them with the dates, time, and location of programs.
- Conduct or oversee activities as needed, encouraging resident involvement to attend programs of interest.
- Coordinate and host all special events, including holiday events. Decorate community according to current holiday or event.
- Provide a forum for residents to meet monthly and share their ideas, thoughts, and concerns regarding the services provided at the community. Submit resident feedback to Director of AL Services for correction or staff recognition.
- Maintain an adequate supply of equipment for regular activities, keeping within budgetary guidelines.
- Practice infection control technique and good hand washing practice before and after all activities.
- Arrange transportation for regular and special outings, including emergency resident care supplies and staff assistance, as needed.
- Coordinate and promote activities involving other departments with the appropriate department head.
- Cultivate opportunities for residents to engage in various community centers and service projects.
- Possess and maintain a strong knowledge of the community, its benefits, the services provided, healthcare services overall, the residents and employees.
- Develop knowledge of community policies, procedures and state/federal regulations pertaining to activity programming.
- Carry out other duties as assigned by supervisor
- Develop and maintain a solid volunteer base through building relationships in the community, with staff, and resident family members.
- Assure all volunteers have the needed trainings and screenings per Uplands Village policies and state mandated rules.
- Orient and train volunteers to the community, residents, and key policies.
- Match volunteer interest with specific activities in an effort to enrich both the lives of the residents and volunteers.
- Supervise and provide ongoing support and coaching to volunteers.
- Train employees to conduct activities and encourage resident participation, especially during evenings and weekends.
- Recognize staff and volunteers on a regular basis for their contribution.
Essential expectations:
- The employee is expected to adhere to all organizations policies and model adherence to organizations policies.
- Supports the mission, vision and values of Uplands Village.
- Must coordinate with all departments to ensure effective standards.
- Must develop systems and controls to ensure compliance according to State standards.
- Fully understand all aspects of residents’ rights, including the right to be free of restraints and free of abuse. Responsible for reporting incidents or evidence of resident abuse or violation of residents’ rights, following abuse procedure.
- Maintain the comfort, privacy, and dignity of each resident in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment.
- Comply with HIPAA regulations
- Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves, and proper disposal of soiled materials.
Organizational behaviors and standards:
- Friendly- Actively seeks opportunities to provide outstanding service to others.
- Resident Care- Consistently anticipates and meets each resident’s directed service needs.
- Caring and Compassionate- Purposefully takes the time to listen, keep residents informed and offer empathy.
- Energetic Teamwork- Actively supports others, works with others, and makes others look good. Provides leadership that empowers other members of the team to meet the residents wants and needs.
- Leadership and Professionalism- Displays pride in work and Uplands.
- Problem solving- Utilize ‘win/win’ problem solving model when attempting to solve work related problems.
- Environmental- Demonstrates safe work habits, genuinely takes pride in the appearance of the overall work area.
- Communication- Demonstrates appropriate communication related to face-to-face communication, telephone, answering calls, placing a call on hold, transferring calls, voice mail, use of speaker phone, and email.
- Commitment- Demonstrates commitment to the organization’s vision, mission and values, co-workers, and self-development. Commitment to eliminate loneliness, helplessness, and boredom in the lives of residents.
- Diversity- Engages in interactions with an open mind while being non-judgmental and treats everyone with dignity and respect.
- Attendance- Regular and reliable attendance.
- Confidentiality- Protects confidentiality and privacy.
- Safety- Contributes to a culture of safety.
Physical demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: See attached Physical Requirements form
Work environment: While performing the duties of this job, the employee is exposed to odors, body fluids, and infections. Subject to bruises, scratches etc. from patients. The noise level is usually moderate.
