Administrative and Patient Care Sales Officer

Job Title: Patient Care Coordinator with sales/marketing (Potential for Full-Time)

Company: Uplift Pelvic Health and Wellness

Location: SLC/Millcreek, Utah

Job Type: Part-Time (24-30 hours per week), growing to full-time

About Us: Uplift Pelvic Health and Wellness is a thriving and patient-focused practice dedicated to improving the lives of our clients through personalized pelvic floor physical therapy services. As we continue to grow, we are seeking an adaptable, eager-to-learn, and articulate patient care coordinator, with amazing customer care skills to join our team. Must also be self-motivated, organized, excellent with google docs and electronic medical records, and willing to learn Go High Level-CRM platform. This is a growing position with lots of tasks in addition to being willing and comfortable making lots of calls and communicating with staff, and be self-driven to complete many varied tasks.

Key Responsibilities:

• Answer and respond quickly with great customer/patient-centered communication
• Responsible for office administrative tasks such as scheduling appointments, managing patient records, and handling phone calls, tracking various metrics including inventory, also light cleaning.
• Be able to receive training and eager to learn as we are a quickly growing company
• Be able to handle sales calls, marketing calls, and call patients who need follow-up
• Loves make call/take call, communicate with potential patients
• Manage schedules for staff using Jane app EMR
• Good communication skills
• Desire to learn about pelvic health information to be able to communicate with current and potential new patients, about our treatment methods, philosophy, and programs.
• Execute marketing strategies to help increase brand awareness and client acquisition
• Assist with social media profiles to engage with our community and promote our services
• Provide excellent customer service and support to clients, addressing inquiries and concerns effectively, timely, and with a smile.
• Being available some weekends and evenings for clinic and for off site workshops and events.
• Able and enthusiastic about working as part of a team and communicating regularly with staff regarding patient care, marketing and administration tasks.
• A desire to continuously learn, grow, and take on additional responsibilities.
• Prior experience in marketing, social media management, sales.
• Patient care/medical field background experience and/or training.
• Be able to type at least 40-60WPM.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Be willing to work in a collaborative team approach.
• Ability to adapt to a dynamic and growing healthcare environment.
• Proficiency with social media platforms and marketing tools.
• Familiarity with Go High Level or a willingness to learn.
• A desire to continuously learn, grow, and take on additional responsibilities, A-players only. A small business cannot thrive with people who do "the bare minimum".
• Prior experience, patient care/medical field background needed.
• Genuine desire to help people.
• Be prepared to address common objections, such as financial concerns, scheduling conflicts, and patient-specific worries, by focusing on a solution-driven approach.

Benefits:

• Competitive hourly wage with opportunities for performance-based bonuses.
• Part-time growing to full-time.
• Ongoing training and professional development to advance your skills and career.
• A supportive and collaborative team environment focused on patient care and employee growth.

How to Apply: If you are a motivated and adaptable individual who is excited to contribute to the growth of a dynamic pelvic floor physical therapy practice, we encourage you to apply. Please submit your resume, along with a cover letter explaining your interest in the role and how your skills align with the requirements. Send your application to Kristina@upliftphw.com.

Uplift Pelvic Health and Wellness is an equal-opportunity employer. We value diversity and welcome applicants from all backgrounds.

Application Deadline: March 31, 2025

Join us in positively impacting our clients' lives and growing with a practice that is committed to excellence in pelvic floor physical therapy. We look forward to having you on our team!

Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Flexible schedule

Schedule:

• Day shift
• Weekends as needed

Experience:

• marketing/sales, social media: 1 year (Preferred)

Ability to Commute:

• Salt Lake City, UT 84124 (Preferred)

Work Location: In person

Salary : $18 - $20