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IT Support Analyst

Uplight
Denver, CO Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/21/2025

Description

Uplight is . We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy are looking for an IT Support Analyst to drive our company forward, and help us lead the clean energy revolution! How you will make an impact :

  • Providing IT systems support across the organization, building positive relationships with Uplighters through a customer-centric mindset
  • Contributing to solutions for self-service, automation, and efficiency across corporate systems
  • Working quickly and accurately on tickets to get Uplighters functional and focused on our mission

What you bring to Uplight :

  • 2 years of IT support experience, preferably in a corporate office environment
  • A degree in a technical field, completion of a boot camp and IT certification, or intermediate IT certifications (Cisco CCNA, Microsoft, MCA or MCSA, CompTIA Network )
  • Experience working in ticketing systems like JIRA, FreshService, Salesforce
  • Familiarity with Google WorkSpace, Zoom, Atlassian products, Slack, Salesforce, AWS
  • Bonus points :

  • Familiarity with NetSuite, UKG
  • Why Join Uplight in Leading the Fight Against Climate Change? At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters :

  • Make a Meaningful Impact : Your work directly impacts our mission of decarbonization and building a more sustainable future.
  • Grow Your Career : We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
  • Thrive : We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
  • Belong to an Inclusive Community : We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
  • Be Part of a Growing Movement : Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.
  • To learn more about our comprehensive benefits package and other perks, visit Salary Range : $60,000 to $70,000 Bonus  Application Deadline : March 21, 2025

    Salary : $60,000 - $70,000

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