What are the responsibilities and job description for the Specimen Processor position at UPMC - Pittsburgh Medical Center?
Job Description
UPMC Western Maryland is seeking a full-time Specimen Processor to join our team of Laboratory professionals!
The Specimen Processor receives, sorts, identifies, processes, and distributes specimens to all technical sections. Enters requisition information and patient results into the computer system; calls statistical results, answer phones, codes charge slips, trains new employees and performs related clerical duties.
This full-time role will work mainly daylight hours and offers flexible start times. The schedule will include weekend and holiday rotation requirements - every 3rd weekend and 2 holidays per year.
If you're passionate about learning and ready to take the next step in your medical career, we encourage you to apply today!
Responsibilities : n \n
- Demonstrate a service orientation approach by conveying courtesy, respect, enthusiasm, and a positive attitude in work situations. Show initiative and offer assistance in the completion of the department's work. Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
- Investigate and resolve any requesting mistakes or other specimen problems. Request assistance when needed. Complete quality forms for unacceptable specimens, requesting errors, or other problems. Separate by centrifugation. Label appropriate aliquot tubes and transfer as defined by the policy; store samples at the appropriate temperature.
- Determine and enter the specimen receive time into the computer. Answer all telephone inquiries concerning proper specimen collection, results, and normal range information. Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
- Verify patient specimens such as blood, urine, and other body fluids with requisitions or labels, making certain that information on the specimens matches any paperwork received and the correct specimen. Properly request in the Laboratory Information System laboratory information system if needed. Prepare, package, and send specimens to outside locations as needed.
- Receive, sort, and prioritize ALL specimens according to the laboratory policies. Share specimens as necessary. Notify the supervisor of problems and of any requests that need crediting or clarification.
- Disinfect the work area after shift and during shift, if needed. Participates in the orientation and training of new laboratory specimen processors. Perform routine technical and related clerical duties as directed.
- High School diploma or equivalent.
- Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
- Three to six months of experience in a service environment including call center, customer service center, or product distribution / fulfillment center preferred.
- Good oral and written communication skills required.
- Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
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Licensure, Certifications, and Clearances :
UPMC is an Equal Opportunity Employer / Disability / Veteran
