Behavioral Health Navigator I

We are hiring casual Behavioral Health Navigators to support UPMC Horizon!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within UPMC Horizon - Farrell and Greenville. They will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.

The shifts for this position will rotate and will include weekends and holidays. The incumbent must work at least eight 4-hour shifts per month. 

Responsibilities:

• Complete all required documentation, including psychiatric evaluations, commitment paperwork, and insurance authorizations.
• Utilize DSMV for provisional diagnoses and demonstrate knowledge of mental health laws, ensuring accuracy and compliance in inpatient commitments.
• Participate in interdisciplinary activities, maintain competency requirements, and use up-to-date technology for patient care, assessment, and referral planning.
• Handle a high volume of calls, efficiently meeting caller needs, and follow outpatient scheduling and referral documentation guidelines.
• Respond quickly to appointment or inpatient admission requests, review and summarize patient information for behavioral health unit admissions, and ensure appropriate placement.
• Present cases verbally to physicians and others, demonstrating triage and assessment skills for medical necessity or outpatient clinic suitability.
• Provide accurate, timely information to coworkers, physicians, and outside agencies, and access social systems to facilitate referrals for patients and families.