What are the responsibilities and job description for the Behavioral Health Navigator Supervisor position at UPMC?
UPMC Western Behavioral Health is hiring a Behavioral Health Navigator Supervisor to support the Behavioral Health Navigation team!
The Behavioral Health Navigator Supervisor will oversee various Behavioral Health Navigators based at UPMC Hospitals in Pennsylvania, UPMC Western Maryland, and UPMC Chautauqua.
The shift for this position is Monday - Friday 8:00 - 4:30, but on-call hours will be required. Flexibility with shift is required. The incumbent will also be required to travel to sites where they oversee staff (UPMC Hospitals in Pennsylvania, UPMC Western Maryland, UPMC Chautauqua).
Responsibilities:
- Conduct patient/family assessments for emergency services, inpatient admissions, or outpatient psychiatric evaluations.
- Complete required documentation, including psychiatric assessments and commitment paperwork.
- Utilize DSMV for provisional diagnoses and ensure compliance with mental health laws.
- Obtain necessary consents or authorizations.
- Work independently in emergency and medical settings, manage crisis situations, and maintain a safe environment.
- Participate in interdisciplinary activities and maintain competency requirements.
- Mentor students and new employees, and utilize up-to-date technology for patient care.
- Provide behavioral health education and treatment planning.
- Handle a high volume of calls and respond to appointment or admission requests promptly.
- Present cases to physicians and others and demonstrate triage and assessment skills.
- Collaborate with healthcare teams, patients, families, and community resources to develop individualized care plans.
- Lead shift responsibilities, provide support and problem-solving, and ensure documentation is complete.
- Offer on-the-spot coaching, feedback to managers, and propose creative solutions to problems.
- Serve as a leader in clinical practice, identify opportunities for improvement, and support staff during changes.
- Assume formal leadership responsibilities, including quality improvement, scheduling, and staff evaluations.
Salary : $29 - $50
