What are the responsibilities and job description for the Imaging Support Specialist position at UPMC?
UPMC Western Maryland is seeking a casual Imaging Support Specialist to join our team!
The Imaging Support Specialist plays a key role in providing clerical support to the Imaging Services Department. This casual position offers flexible hours between 7:30 A.M. – 4:00 P.M. or 8:00 A.M. – 4:30 P.M., with a rotating Saturday schedule and occasional holiday coverage. We are looking for candidates with strong computer skills, professional phone etiquette, and a friendly, organized approach. Experience with Merge PACS and/or Meditech is a plus!
Responsibilities:
- Answers telephone with appropriate greeting stating the name of the department and identifying oneself. Faxes information both on the copier and through the RIS. Conducts appointment reminder calls in a pleasant and courteous manner. Transfers calls to the appropriate department or person and documents and convey messages as needed.
- Provides support to the radiologist by calling preliminary reports or obtaining the information requested by the radiologist. Manages stat exams by obtaining reports and forwarding or calling the results to the appropriate physician.
- Places orders for film and CD printing of exams. Documents film sign-outs in RIS. Verifies CDs are burnt appropriately for distribution to patients. Checks patient identification when releasing films or CDs. Obtains the patient release and packages exams that need to be mailed.Downloads CDs from outside facilities.
- Verifies patient identification using at least 2 patient identifiers. Place the correct wristband on the patient. Uses RIS to verify the correct input of ordering physician and location and correct exam ordered. Confirms accurate visit number is populated for that day of service. Arrives patient using the tracking screen. Prepares registration paperwork and wristbands for the following day. Enters accurate orders for x-ray exams. Contact physician offices for orders when not available at the time of reception.
- Uses PACS to obtain both reports and exam information.
- Uses proper verbiage established to collect co-payment per policy and protocol.
Salary : $18 - $27
