Demo

Intake Coordinator - Child Advocacy Center UPMC Harrisburg

UPMC
Harrisburg, PA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/27/2025

Purpose of the Intake Coordinator:
Act as the first point of contact with investigators/families contacting the Child Advocacy Center with referrals for forensic interviews and medical evaluations of children with suspected child abuse. Responsible for gathering information about the presenting concerns (i.e. Childline report information) including triaging presenting information to determine next appropriate steps.

Responsibilities:

  • Perform all duties and responsibilities in a fashion that coincides with the service philosophy of UPMC, including the demonstration of the Basics of Service Excellence towards patients, staff, peers, physicians and others both within UPMC and outside partners.
  • Must be flexible with responsibilities and have an exceptional ability to multitask and possessing excellent organizational skills.
  • Ability to research required information such as demographics, Childline information, law enforcement jurisdictions, assigned caseworker contact info using all available resources.
  • Managing timely communication and coordination of all intake referrals with department staff and routing inbound calls to the appropriate team members.
  • Identifying any priority patients to be seen by working in conjunction with the Forensic Interview Lead as well as SANE RN Coordinator when needed.
  • Maintaining database entry of patient's information into EPIC including concern type, date and time of determined appointments to provide critical information to department staff.
  • Prioritizing tasks to maximize patient access by answering phones and utilizing available slots in an efficient manner.
  • Scheduling appropriately determined appointments (forensic interview, medical evaluations) in a timely manner as determined by the CAC while working to accommodate the scheduling requests of outside partnering agencies and families.
  • Answering inbound referral calls and assisting MDT partners and families with requests for forensic interviews and medical evaluations.

Salary : $24 - $36

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Intake Coordinator - Child Advocacy Center UPMC Harrisburg?

Sign up to receive alerts about other jobs on the Intake Coordinator - Child Advocacy Center UPMC Harrisburg career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$55,611 - $73,900
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$55,611 - $73,900
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$36,885 - $46,221
Income Estimation: 
$79,078 - $104,694
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$79,078 - $104,694
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at UPMC

UPMC
Hired Organization Address Harrisburg, PA Full Time
The Department of Pediatrics at the University of Pittsburgh Physicians, UPMC Children’s Hospital of Pittsburgh and the ...
UPMC
Hired Organization Address Hanover, PA Full Time
UPMC is committed to investing in nurses like you – financially, personally, and professionally – starting on day one of...
UPMC
Hired Organization Address Ebensburg, PA Full Time
UPMC Altoona Regional Health Services is hiring a full-time Phlebotomist. This role will work Monday - Friday daylight h...
UPMC
Hired Organization Address Pittsburgh, PA Full Time
Are you an experienced nurse looking for the next challenge in your career? Do you have knowledge of care management or ...

Not the job you're looking for? Here are some other Intake Coordinator - Child Advocacy Center UPMC Harrisburg jobs in the Harrisburg, PA area that may be a better fit.

AI Assistant is available now!

Feel free to start your new journey!