What are the responsibilities and job description for the Lead Phlebotomist position at UPMC?
The Lititz Lab department is looking for a new Lead Phlebotomist to oversee their team of 8-10 people. With this being a leadership role, this employee would be responsible for covering call off shifts and would cover weekends if needed. As needed - This employee will have to draw at nursing homes and do phlebotomy/EKGs at the outpatient site on Manheim Pike. This Lead will handle both phlebotomy and central processing on a day-to-day basis.
Schedule: Mostly Monday – Friday from 7:00 a.m. – 3:30 p.m., rotating weekends and holidays. Might have to come anywhere from 5:00 a.m. – 8:30 p.m. to cover call outs, due to this being a leadership role.
Purpose:
Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.
Responsibilities:
- Reads, understands and complies with organizational and departmental policies, procedures and protocols.
- Collects specimens in a timely manner and according to established procedures.
- Follows positive patient ID policy to accurately collect and label specimens.
- Communicates appropriately with clients, patients, and coworkers.
- Remains polite and courteous at all times.
- Communicates all unresolved problems immediately to supervisor.
- Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed
- Participates on teams and special projects.
- Performs other duties as assigned.
- Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.
- Delegates phlebotomy priorities and other non-urgent tasks to staff as needed.
- Keeps work area clean and neat.
- This includes waste disposal, stocking of supplies, management of lab coat cleaning.
- Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.
- Trains, mentors, and orients new employees as assigned.
- Completes all required documentation and statistical logs as required.
- Processes and/or packages specimens according to testing specifications.
- Investigates problems and documents occurrences appropriately in a timely manner.
- Assists and works with staff to ensure compliance with dress codes, policies and safety regulations.
- Immediately reports any violations to supervisor.
Salary : $19 - $28
