Medical Assistant / Patient Service Coordinator

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we’re dedicated to making a difference. As a Medical Assistant/ Patient Service Coordinator, you’ll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.

• Position: Full-Time Medical Assistant / Patient Service Coordinator with our busy medical oncology office in Monroeville, PA
• Schedule: Monday through Friday, daylight hours 
• No evenings, weekends, or holidays are required!

In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks; take vital signs, register patients, schedule testing, help with exams and treatments, maintain stocked supplies, and ensure clean exam rooms. 

Why Choose Us?

• Impactful Work: Be part of a team that provides cutting-edge cancer treatment and compassionate care.
• Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff who are committed to excellence.
• Professional Growth: We offer continuous learning opportunities and career advancement.
• Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance.

Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!

Responsibilities:

• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greet patients and assigns rooms.
• Orders supplies for the unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Other Duties as Assigned.
• Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.
• Anticipates and responds to meet customer needs.
• Respond appropriately to crisis situation as a team member.
• Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
• Assists in the registration of patients to include verification and confirmation of health insurance coverage.
• Immediately report any situation that may impact the safety of patients, visitors and staff.
• Provides front desk coverage as assigned.
• Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
• Account for all customers in the clinic.
• Provides lobby/waiting room coordination and supervision.
• Serve as liaison between customers and clinic staff.
• Collects 100% of copays daily and correctly balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.