What are the responsibilities and job description for the Office Assistant I - Heart and Vascular position at UPMC?
Join UPMC's Heart and Vascular department as a full-time Office Assistant I and make a meaningful impact on patient care! Serving Monday-Friday from 7:30 AM to 4:00 PM or 8:00 AM to 4:30 PM, this role offers a dynamic work environment where you will support a certified Comprehensive Cardiac Center recognized by the Joint Commission and the American Heart Association. Bring your skills in appointment scheduling, obtaining and scanning medical records, and patient registration to assist our clinical team. You’ll work both independently and collaboratively with providers to ensure exceptional patient care. We offer comprehensive Total Rewards benefits to support your health, well-being, and career growth. If you’re ready to contribute to a leading heart care team and grow professionally, apply today!
In this role, there is the opportunity to -
- Verify necessary information and records in the medical record and computerized scheduling system.
- Schedule, coordinate, and reschedule patient appointments promptly and accurately.
- Greet and register patients in a courteous and efficient manner, providing any necessary instructions.
- Maintain a clean, orderly waiting area, ensuring it is stocked with beverages and reading materials.
- Prepare patient charts for upcoming appointments to ensure a smooth process.
- Answer telephone calls, screen inquiries, take messages, and provide relevant information to callers.
- Update physician schedules regularly and ensure accurate scheduling and appointment confirmations.
- Complete necessary paperwork, including encounter forms and referrals, and use the computer system to generate billing information.
Salary : $18 - $27
