What are the responsibilities and job description for the Office Assistant I - Lakefront Primary Care position at UPMC?
We are excited for your interest to become a life-changer as an Office Assistant I with Lakefront Primary Care! Our full-time position in Erie, PA will serve varied times between 7:00a.m. - 5:30p.m. with free parking, no weekends, paid holidays off, career development, and fantastic Total Rewards benefits. Apply today!
This role provides the opportunity to:
- Verify necessary patient information and medical records in the computerized scheduling system to ensure accuracy.
- Schedule, coordinate, and reschedule patient appointments, relaying any necessary messages to staff and providers.
- Greet and register patients in a polite, efficient manner, providing instructions and notifying the appropriate department of their arrival.
- Maintain a clean and organized waiting area, including beverage stations and reading materials.
- Prepare patient charts for upcoming appointments, ensuring all relevant information is included.
- Answer telephone calls, screen calls, take messages, and provide information as needed.
- Update physician schedules and confirm patient appointments to ensure accurate scheduling and timely follow-up.
- Complete necessary paperwork, including encounter forms and referrals, using the computer system for billing and insurance verification.
Salary : $18 - $27