What are the responsibilities and job description for the Office Assistant I - Summit Family Practice position at UPMC?
UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers a flexible schedule with office hours Monday through Friday, from 7 AM to 6 PM. The ideal working hours are from 8 AM to 4:30 PM, providing a balanced workday. No weekends or holidays are required. We are seeking a candidate who has experience in a medical office setting, though it is not mandatory, and is comfortable communicating with patients over the phone. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
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Verify necessary patient details and records in both medical files and computerized scheduling systems to ensure accurate information for appointments.
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Schedule, coordinate, and reschedule patient appointments efficiently, ensuring alignment with both patient and provider availability.
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Communicate messages and updates to staff and healthcare providers, ensuring timely dissemination of important information regarding patient care.
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Greet patients in a polite and professional manner, promptly registering them and providing necessary instructions or directions for their visit.
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Ensure the waiting area remains clean, organized, and welcoming, including managing the beverage area and replenishing reading materials.
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Organize and prepare patient charts ahead of scheduled appointments, ensuring all relevant documentation is ready for the healthcare provider.
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Answer and screen phone calls, take accurate messages, and provide information regarding appointments, patient procedures, or general inquiries.
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Complete necessary paperwork, such as encounter forms and referrals, utilizing the computerized system to generate billing information and ensuring compliance with UPMC Health System policies and confidentiality standards.
Salary : $18 - $27
