Patient Care Technician Senior - ED - UPMC West Shore

Job Description

Patient Care Technician - Senior

Are you a patient care provider or healthcare student looking to take the next steps of your career within an organization that provides multiple opportunities for career growth and development?

UPMC West Shore is looking for a Patient Care Technician - Senior for their Emergency Department! 

Patient Care Technician – Senior

The Patient Care Technician – Senior (PCT-Sr) provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. The PCT-Sr performs a variety of patient care duties including assisting with patient procedures and Activities of Daily Living (ADLs) such as bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. In addition, the PCT-Sr is responsible for completing medical record documentation in accordance with established procedures & ensuring equipment malfunctions are reported to the appropriate departments. This role contributes to the universal unit activities such as responding to call lights, telephones, passing meal trays, and adhering to all safety policies/procedures relative to patient care and hospital related information.

Establishing professional relationships and utilizing effective communication with patients, their families, colleagues, and other departments is vital for this role. The PCT-Sr also provides feedback to the RN regarding patient care, reports changes in patient status, and provides instruction to patients and their families under the direction of the RN.

Responsibilities:

·        Performs in accordance with system-wide competencies/behaviors.

·        Performs other duties as assigned.

·        Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.

·        Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Request's assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.

·        Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.

·        Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.

·        In addition to the required standard competencies, the Patient Care Technician-Senior will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: complex wound care, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, and NG tube clamping and removal.

·        Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, 12 lead EKG, bladder scan, all specimen collections. All competencies must be achieved.

·        Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status. Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.

·        Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions.

·        Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.