Security Guard - UPMC Shadyside

Are you passionate about safety and security? Join our team as a Security Guard at UPMC Shadyside! In this role, you’ll be crucial in ensuring a safe and secure environment for patients, visitors, staff, and all UPMC properties. Your responsibilities will include maintaining a strong security presence through patrols and by monitoring assigned posts at UPMC hospitals, buildings, grounds, garages, and nearby areas.

If you’re ready to make a difference and be a part of a dedicated security team, we encourage you to apply today and help us create a safe environment for everyone at UPMC!

Responsibilities:

• Establish a presence at an assigned post or by patrolling UPMC hospitals, buildings, grounds, garages and associated areas to deter criminal activity, may carry a watch tour clock or similar device to record the patrol of a designated area.
• Has awareness of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate.
• Report and document activities and contact UPMC Police Officers or other appropriate law enforcement regarding incidents, suspicious activities and hazards when necessary.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment.
• Monitor security, fire, and environmental alarms, respond to alarms, and assist when needed.
• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.
• Escorts, assists and/or directs patients and visitors to areas within the hospital or facility, furnishes information, as requested.
• May aid handicapped, and elderly persons upon arrival and departure from the hospital or facility and assures an adequate supply of wheelchairs are at the hospital entrance.
• Works cooperatively with local police departments and authorities.
• Responds to requests for assistance in the assigned locations; assists in locating patients.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Maintain required certifications and licensing.
• Complete all mandatory training programs per departmental guidelines.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.