Supported Housing Coordinator - Mon Yough

UPMC is hiring a Supported Housing Coordinator to support Western Behavioral Health at Mon Yough in McKeesport, PA. 

The incumbent is primarily responsible for the provision and coordination of counseling and casework services within the CSH Program. The incumbent is further responsible for educating and assisting individuals with daily living, financial, housing, socialization, mobility, and survival skills. This position requires high levels of independence and advanced problem solving and crisis intervention skills are essential.

While the Mon Yough office is located in McKeesport, this role is primarily community-based. A company vehicle is available for work-related travel. The shift is Monday - Friday 7am to 3pm or 8am to 4pm. The ideal candidate will be able to preform the job successfully with minimal supervision and will have a solution-oriented approach. Prior experience in service coordination, community-based mental health services, or supportive housing is a plus. 
 

Responsibilities:

• Documentation Activities: Assesses and documents consumer's functioning level and updates this at least annually. Develops goal and service plans based on the Skill Assessment and input from the consumer. Writes thorough, informative and complete progress notes. Develops new forms and processes as necessary. Works on QA initiatives as it pertains to service delivery
• Respects consumer's personal beliefs and practices. Remains calm, cooperative and supportive, especially in emergency and unsettling circumstances.
• Counseling Activities: Establishes and maintains effective working relationships with all MYCS consumers, striving to exceed their expectations for service, quality and delivery. Meets with assigned consumers to discuss progress; address set-backs and assists consumers with identifying their treatment needs. Assists consumers with identifying and implementing long and short-term goals; communicates goal progress to consumer on and provides feedback when needed. Provides education and guidance to assist consumers with making life choices. Uses crisis intervention techniques to effectively de-escalate consumer behavior and avoid potentially dangerous situations.
• Works independently, under stress and change while performing multiple tasks simultaneously.
• Casework Activities: Assists consumers with scheduling and attending psychiatric, medical and dental appointments, assuring that appropriate documentation is maintained and filed, determines the need for and service delivery of emergency care, utilizing appropriate and available methods of payment; and education regarding healthcare and illness, including the benefits of education and medication. Assists consumers with applying for appropriate financial assistance, developing a budget, establishing checking/savings accounts, and preparing tax forms, rebates, etc. Educates and assists consumers with daily living skills such as menu planning, meal preparation, household chores, laundry and personal hygiene. Assesses, educates, and assists consumers with public transportation, which includes accompanying them on the bus when necessary.
• Cooperates and remains flexible in work schedule adjustments to meet the needs of program operations
• Operates independently in the community, interfacing with medical, psychiatric, and other MH professionals as well as landlords and housing representatives.
• Casework Activities continued: Provides orientation to the local community with location of pharmacies, grocery stores, recreational facilities, hospitals, doctors, and dentists. Educates consumers on emergency procedures such as fire safety, natural disasters, loss of utilities, violence and abuse. Teaches and encourages the development of social skills through role-plays and participation in recreational activities. Assists with securing housing as well as teaching skills to complete housing applications and interface with landlords. Communicates with treatment team members and keeps members informed of consumer's progress. Attends treatment team and all other scheduled meetings as deemed appropriate. Attends all monthly staff meetings. Provides internal and external liaison to appropriate service providers in accordance with the consumer's service plan.
• Provides quality services at all times to consumers regardless of medical, psychiatric and/or behavioral issues.